Sao Paulo Zoom Phone Maintenance: 7/8/22
Scheduled Maintenance Report for Zoom
Completed
The scheduled maintenance has been completed.
Posted Jul 08, 2022 - 19:01 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 08, 2022 - 15:00 PDT
Scheduled
We will be providing an update to Zoom Phone in Sao Paulo data center.

Zoom Phone users registered to the Sao Paulo data center will be automatically registered in an alternative datacenter when change starts at 7PM BRT (3PM PDT). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to Zoom’s Mexico data center in addition to the Sao Paulo data center. During the maintenance window, connectivity to Zoom’s Sao Paulo data center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s Mexico data center. Traffic will continue to be routed through the Zoom Sao Paulo data center once the maintenance is completed.
Posted Jun 16, 2022 - 14:39 PDT
This scheduled maintenance affected: Zoom Phone - LATIN AMERICA (Zoom Phone).