Cloud Room Connector Upgrades and Maintenance: 03/13/2020 (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

Based on feedback for further time to test, we will not be making the change to zoomcrc.com this weekend. Organizations are encouraged to continue testing using global.zoomcrc.com and may use it in production as well to take advantage of the additional functionality.

Posted Mar 10, 2020 - 13:22 PDT

Scheduled

We will be enhancing our Cloud Room Connector (CRC) infrastructure to allow customers to leverage our expanding list of global data centers. This new feature enables calls to route to the nearest Zoom CRC Gateway. Routing to the nearest regional Data Center or Gateway will help improve the quality and reliability of your calls, and ensures your meeting participants always connect to the nearest data center regardless of their geography.

Prior to us making the change for zoomcrc.com we encourage you to test this functionality. To test, use this dial string meetingID@global.zoomcrc.com, especially with your International locations, to ensure your Firewall rules will still apply:
https://support.zoom.us/hc/en-us/articles/201458316-Network-Firewall-Settings-for-CRC

There is no operational impact. All services will be available during this scheduled update.

Posted Feb 20, 2020 - 08:53 PST

This scheduled maintenance affected: Zoom Meetings (Zoom Conference Room Connector).