Zoom Service Status

Incident History

May 2025

[Scheduled] Scheduled Zoom Software Quarterly Lifecycle Update (5/3/2025)
The scheduled maintenance has been completed.
May 3, 17:00 - 18:00 PDT
[Scheduled] Zoom Support Maintenance
The scheduled maintenance has been completed.
May 3, 11:00 - 13:00 PDT
Service degradation with Zoom's services
This incident has been resolved.
May 3, 04:44 - 09:14 PDT

April 2025

Intermittent timeouts with the "Ask AIC" function within AI Companion
This incident has been resolved.
Apr 28, 17:26 - 23:16 PDT
Issue with AI Companion in EU
This incident has been resolved.
Apr 24, 10:40 - 11:46 PDT
Some customers may have experienced slow loading pages in several Zoom services
Customers may have experienced slow loading of pages for ZDM, Calendar, Zoom Rooms, Zoom Node, Zoom Mesh and Workspaces between 8:00am and 9:37am PDT. This issue has now been resolved and we are monitoring.
Apr 24, 08:00 - 08:00 PDT

March 2025

A subset of users were unable to perform Zoom Phone outbound calls in Singapore.
On 04/01/2025, between 1:25 UTC and 3:11 UTC, a subset of users were unable to perform Zoom Phone outbound calls in Singapore. This incident has been resolved and the service has been restored.
Mar 31, 21:08 - 21:08 PDT
Connection issue in Melbourne
This incident has been resolved.
Mar 30, 08:12 - 12:07 PDT
Issue with Zoom Rooms Web Controller in Germany.
On 03/29/2025, between 9:30 UTC to 9:58 UTC, a subset of customers might have experienced an issue with connecting to Zoom Rooms Web Controller in Germany. Our engineers have mitigated the issue. This incident has been resolved.
Mar 29, 03:40 - 03:40 PDT