Zoom Service Status

Incident History

February 2025

Issue with email delivery and flagged as spam impacting a subset of users
This incident has been resolved.
Feb 10, 21:03 - Feb 11, 11:26 PST
Issue with Meeting Chat in EU
This incident has been resolved.
Feb 9, 10:01 - 10:46 PST
[Scheduled] Zoom Support Maintenance
The scheduled maintenance has been completed.
Feb 7, 22:00 - 23:00 PST

January 2025

Issue with Zoom Support Website
On 02/01/2025 from 6:05 UTC to 6:30 UTC, we experienced an issue with our support website (support.zoom.com). We have mitigated the issue. The incident has been resolved.
Jan 31, 22:30 - 22:30 PST
[Scheduled] Updated India Toll-FREE Numbers
The scheduled maintenance has been completed.
Jan 20, 17:00 - Jan 31, 17:00 PST
A subset of users would be experiencing issues with Inbound / Outbound calls in UK.
This incident has been resolved.
Jan 23, 01:35 - 03:11 PST

December 2024

[Scheduled] Updated India Toll Numbers
The scheduled maintenance has been completed.
Nov 22, 17:00 - Dec 31, 17:00 PST
[Scheduled] Zoom SSO Certificate Rotation
The current Single Sign-On (SSO) certificate has expired. If customers have yet to rotate to the new certificate (expiration date of December 21, 2025), they will need to do so to continue the operation of SSO services. Please refer to our documentation on this topic, which includes instructions on how to update manually: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067680. If you are still having difficulty or are unable to log in to the Zoom Web Portal to rotate the certificate, please contact Zoom Support.
Dec 31, 15:59 - 16:00 PST
[Scheduled] Upcoming TR/VN Data Center Consolidation
The scheduled maintenance has been completed.
Dec 30, 17:00 - Dec 31, 00:00 PST