Zoom Status

Zoom Service Status

All Systems Operational

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings Operational

Zoom Video Webinars Operational

Conference Room Connector Operational

Zoom Cloud Room Connector Operational

Zoom Connector for Cisco Operational

Zoom Connector for Polycom Operational

Group Messaging Operational

Telephone Services Operational

Zoom Software Operational

Zoom Phone Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Announcing Additional IP Address Ranges (No Operational Impact) Feb 29, 23:59 - Mar 1, 00:00 PST

We will be adding additional IP address ranges for Zoom in the near future. This is an advance notice for the upcoming change so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

IPv4: 109.94.160.0/22
IPv6: 2620:123:2000::/40

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
Posted on Jan 10, 10:06 PST

Past Incidents

Jan 19, 2020

Web Backend Update: 01/19/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jan 19, 03:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 23:01 PST

Scheduled - We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update will include renamed user types.

There is no operational impact. All services will be available during this scheduled update.
Jan 16, 09:03 PST

Mac, Windows, Android, iOS, & Linux Client Update: 01/19/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jan 19, 03:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 23:01 PST

Scheduled - We will be providing a new version of our Mac, Windows, and Linux clients. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable app stores. This update will include renamed user types, the ability to use video as a virtual background, enhanced chat functionality, and additional Zoom Phone features.

Mac - https://support.zoom.us/hc/en-us/articles/201361963
Windows - https://support.zoom.us/hc/en-us/articles/201361953
Android - https://support.zoom.us/hc/en-us/articles/201361973
iOS - https://support.zoom.us/hc/en-us/articles/201361943
Linux - https://support.zoom.us/hc/en-us/articles/205759689

There is no operational impact. All services will be available during this scheduled update.
Jan 16, 09:03 PST

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

Zoom Room and Zoom Room Controller Update: 01/13/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jan 13, 03:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 23:01 PST

Scheduled - We will be providing a new version of our Zoom Room Client for Mac and Windows and a new version of our Zoom Room Controller for iOS and Android. They will be available for download at https://zoom.us/download. This update will include whiteboard sharing with a Kaptivo device and the ability to always turn Zoom Rooms video on for internal meetings.

Please refer to https://support.zoom.us/hc/en-us/articles/200943489 for more details.

There is no operational impact. All services will be available during this time.
Jan 10, 10:06 PST

Jan 12, 2020

Zoom Phone Update: 01/12/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jan 12, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 23:00 PST

Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoom.us/hc/en-us/articles/360022782511 for more details. This update will include the ability to manage voicemails with a desk phone.

There is no operational impact. All services will be available during this scheduled update.
Jan 10, 10:06 PST

Web Backend Update: 01/12/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jan 12, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 23:00 PST

Scheduled - We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update will include additional Zoom Phone administrative features, contact center integration with InContact, and enhancements to Zoom's web client.

There is no operational impact. All services will be available during this scheduled update
Jan 10, 10:06 PST

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.