Zoom Status

Zoom Service Status

All Systems Operational

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings Operational

Zoom Video Webinars Operational

Conference Room Connector Operational

Zoom Cloud Room Connector Operational

Zoom Connector for Cisco Operational

Zoom Connector for Polycom Operational

Group Messaging Operational

Telephone Services Operational

Zoom Software Operational

Zoom Phone Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 19, 2019

No incidents reported today.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

Issues starting/joining meetings and visiting the Zoom website in China

Resolved - We have confirmed that the zoom.us website is now accessible in China in addition to zoom.com.
Nov 17, 14:23 PST

Update - Our investigation remains ongoing and we sincerely apologize for any inconvenience.
Sep 19, 06:43 PDT

Update - Our investigation remains ongoing and we sincerely apologize for any inconvenience.
Sep 19, 00:16 PDT

Update - We have confirmed that Zoom’s website (zoom.us), meetings, and webinars are currently inaccessible in China. Our investigation remains ongoing, but thus far we’ve determined that the cause is an inability to connect to the local China DNS (domain name system).

Customers in China, please contact our customer support if you require assistance at cnsupport@zoomus.zendesk.com
Sep 10, 10:11 PDT

Identified - Engineer identified the issue was caused by local DNS. We are still investigating this matter.
Sep 8, 23:09 PDT

Update - We are continuing to investigate this issue.
Sep 8, 19:52 PDT

Update - We are continuing to investigate this issue.
Sep 8, 19:22 PDT

Update - We are continuing to investigate this issue.
Sep 8, 18:52 PDT

Update - We are continue to investigating the issues.
Sep 8, 18:22 PDT

Investigating - We are currently investigating reports of customers in China being unable to visit the Zoom website (zoom.us) and unable to start and join meetings and webinars. Our team is currently investigating these reports.
Sep 8, 17:52 PDT

Web Backend Update: 11/16/19 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Nov 17, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 23:00 PST

Scheduled - We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update will include Single Sign-On enhancements, additional administrative controls, and expansion to Zoom's REST APIs.

There is no operational impact. All services will be available during this scheduled update.
Nov 15, 10:00 PST

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

Zoom Phone Maintenance 11/09/2019

Completed - The scheduled maintenance has been completed.
Nov 9, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 19:00 PST

Scheduled - We will be performing maintenance to the Zoom Phone platform. This maintenance window should have minimal impact on the platform but you may experience a period of minor disruption during this timeframe.
Oct 25, 11:18 PDT

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.