Zoom Service Status
All Systems Operational

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Conference Room Connector Operational
Zoom Cloud Room Connector ? Operational
Zoom Connector for Cisco Operational
Zoom Connector for Polycom Operational
Group Messaging ? Operational
Telephone Services ? Operational
Zoom Software Operational
Zoom Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Aug 5, 10:53 PDT
Scheduled - We will be adding additional IP address ranges for Zoom in the near future. This is an advance notice for the upcoming change so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

13.114.106.166/32
52.197.97.21/32
165.254.88.0/23

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
Aug 5, 10:29 PDT
Zoom will be decommissioning the previous Australian Cloud Room Connector IP Addresses. If you dialing via IP address with an address starting with 202.177.207, please update your devices to dial the new IP address provided here:
https://zoom.us/account/connector

There is no operational impact. All services will be available during this scheduled update.
Posted on Jul 24, 16:32 PDT
Past Incidents
Aug 19, 2019

No incidents reported today.

Aug 18, 2019
Completed - The scheduled maintenance has been completed.
Aug 18, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 23:00 PDT
Scheduled - We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update will include migrating integrations to Zoom Marketplace, additional administrative and user options, and expansion to Zoom's REST APIs.

There is no operational impact. All services will be available during this scheduled update.
Aug 15, 10:27 PDT
Aug 17, 2019
Completed - The scheduled maintenance has been completed.
Aug 17, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 03:00 PDT
Scheduled - We will be performing maintenance to our International Cloud Room Connector (CRC). During this time, individuals may need to reconnect to their meetings.
Aug 15, 10:27 PDT
Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019
Completed - The scheduled maintenance has been completed.
Aug 11, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:01 PDT
Scheduled - We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update will include additional administrative features for Zoom Phone.

There is no operational impact. All services will be available during this scheduled update.
Aug 8, 11:16 PDT
Completed - The scheduled maintenance has been completed.
Aug 11, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:01 PDT
Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoom.us/hc/en-us/articles/360022782511 for more details. This update will include call delegation and shared line on supported desk phones.

There is no operational impact. All services will be available during this scheduled update.
Aug 8, 09:40 PDT
Aug 9, 2019
Completed - The scheduled maintenance has been completed.
Aug 9, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 20:00 PDT
Scheduled - We will be performing maintenance to Zoom’s Connector for Cisco/Polycom.
Aug 9, 09:22 PDT
Aug 8, 2019

No incidents reported.

Aug 7, 2019
Resolved - The issues reported have been resolved.
Aug 7, 10:25 PDT
Monitoring - Our vendor has resolved the issue, and all new subscriptions and changes to existing subscriptions should process as normal.
Aug 7, 10:07 PDT
Investigating - We have received reports of customers unable to purchase new subscriptions or make additional make changes to their subscriptions. Our teams are working with our vendor to investigate.
Aug 7, 08:45 PDT
Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.