Zoom Status

Zoom Service Status

All Systems Operational

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings Operational

Zoom Video Webinars Operational

Conference Room Connector Operational

Zoom Cloud Room Connector Operational

Zoom Connector for Cisco Operational

Zoom Connector for Polycom Operational

Group Messaging Operational

Telephone Services Operational

Zoom Software Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 21, 2019

Mac, Windows, Android, iOS, & Linux Client Update: 01/20/19 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jan 21, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 23:00 PST

Scheduled - We will be providing a new version of our Mac, Windows, and Linux clients. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable App stores. This update will include a refreshed desktop user experience, additional chat features, breakout room enhancements, and screen sharing enhancements. Please refer to the following for more details:

Mac - https://support.zoom.us/hc/en-us/articles/201361963
Windows - https://support.zoom.us/hc/en-us/articles/201361953
Android - https://support.zoom.us/hc/en-us/articles/201361973
iOS - https://support.zoom.us/hc/en-us/articles/201361943
Linux - https://support.zoom.us/hc/en-us/articles/205759689

There is no operational impact. All services will be available during this scheduled update.
Jan 8, 14:19 PST

Jan 20, 2019

Cloud Room Connector Update: 01/19/19 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jan 20, 11:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 23:01 PST

Scheduled - We will be providing a new version of our Cloud Room Connector (CRC). Please refer to https://support.zoom.us/hc/en-us/articles/201361983 for more details.

There is no operational impact. All services will be available during this time.
Jan 18, 09:15 PST

Jan 19, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

Web Backend Update: 01/12/19 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jan 13, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 23:01 PST

Scheduled - We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update will include added administrative control, web client enhancements, and expansion to Zoom's REST APIs.

There is no operational impact. All services will be available during this scheduled update.
Jan 11, 10:45 PST

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

Significant Meeting Platform Outage

Resolved - Today Zoom experienced an outage of our meetings platform. Services have now been restored and we are continuing to monitor our systems. This Zoom service outage was related to an outage of one our underlying vendors. We are examining our failovers and other elements of our underlying architecture to ensure that this does not happen again. We deeply regret this incident and sincerely apologize for any loss of productivity.
Team Zoom
Jan 9, 11:30 PST

Monitoring - We have identified and and resolved the issue impacting joining and starting meetings. We will continue to monitor the situation to ensure full functionality.
Jan 9, 10:55 PST

Update - We are still currently investigating the reported issues of users not able to join or start meetings and webinars.
Jan 9, 10:13 PST

Update - Our team is still investigating this issue and will continue to provide updates as we have them.
Jan 9, 09:53 PST

Update - We are continuing to investigate this issue.
Jan 9, 09:20 PST

Investigating - We have received reports of a subset of users being unable to start or join meetings as well as reports of slow connection to Zoom's web services.

We are currently investigating this issue and will provide updates as they become available.
Jan 9, 09:19 PST

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.