In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 02:00 PDT
Scheduled - We will be providing a new version of our Mac, Windows, and Linux clients. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable app stores. This update will include the ability to self-select Breakout Rooms.

Mac - https://support.zoom.us/hc/en-us/articles/201361963
Windows - https://support.zoom.us/hc/en-us/articles/201361953
Android - https://support.zoom.us/hc/en-us/articles/201361973
iOS - https://support.zoom.us/hc/en-us/articles/201361943
Linux - https://support.zoom.us/hc/en-us/articles/205759689

There is no operational impact. All services will be available during this scheduled update.

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Phone Operational
Zoom Chat ? Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center Operational
Web Portal Operational
Web Client Operational
Conference Room Connector Operational
Zoom Cloud Room Connector ? Operational
Zoom Connector for Cisco Operational
Zoom Connector for Polycom Operational
Cloud Recording Operational
Meeting Telephony Services ? Operational
Integrations Operational
Live Streaming Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2020

Unresolved incident: Mac, Windows, Android, iOS, & Linux Client Update: 09/21/2020 (No Operational Impact).

Sep 20, 2020
Completed - The scheduled maintenance has been completed.
Sep 20, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 19:00 PDT
Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update includes the ability to manage external contacts and specify users to bypass Single sign-on (SSO).

There is no operational impact. All services will be available during this scheduled update.
Sep 18, 12:54 PDT
Sep 19, 2020
Completed - The scheduled maintenance has been completed.
Sep 19, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 23:59 PDT
Scheduled - We will be adding an additional IP address range for Zoom. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

101.36.167.0/24

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
Sep 18, 13:04 PDT
Sep 18, 2020
Sep 17, 2020
Resolved - We have resolved the issue causing delays in cloud recording processing time.
Sep 17, 09:29 PDT
Identified - We are continuing to work on resolving this issue.
Sep 3, 11:07 PDT
Investigating - We have identified delays in cloud recording processing times. Our team is working to resolve the delays, and we will provide updates as we have them.
Sep 3, 10:21 PDT
Sep 16, 2020
Resolved - We have re-enabled the ability to control whether Webinar attendees have access to Call Me and Toll-Free dial-in options.
Sep 16, 22:06 PDT
Update - We have temporarily disabled the new telephone options we added for webinar attendees this past weekend. Specifically, the ability for webinar attendees to use Call Me and/or Toll-free & Fee based numbers has been disabled. Webinar attendees can still join via toll numbers as they have been doing prior to this weekend. Also, there is no change to the panelist experience. (This post was updated on September 9th, 2020)
Sep 9, 10:07 PDT
Identified - We have temporarily disabled the telephone options for webinar attendees in Zoom version 5.2.3 and plan to re-enable them in the next few weeks. In the meantime, attendees may connect to Webinar audio through the Zoom desktop client, web client, or mobile app. Webinar hosts and panelists can still join by telephone, as well as through computer audio. All phone features for webinar attendees have been disabled for the time being, but panelists are unaffected.
Sep 9, 03:09 PDT
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020
Completed - The scheduled maintenance has been completed.
Sep 13, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 19:00 PDT
Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update includes new web client features.

There is no operational impact. All services will be available during this scheduled update.
Sep 11, 14:36 PDT
Sep 12, 2020
Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020
Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.