All Systems Operational

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Phone Operational
Zoom Chat ? Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center Operational
Web Portal Operational
Web Client Operational
Conference Room Connector Operational
Zoom Cloud Room Connector ? Operational
Zoom Connector for Cisco Operational
Zoom Connector for Polycom Operational
Cloud Recording Operational
Meeting Telephony Services ? Operational
Integrations Operational
Live Streaming Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update includes Zoom Phone availability in additional countries and additional admin controls for Zoom Phone.

There is no operational impact. All services will be available during this scheduled update.
Posted on Aug 14, 12:24 PDT
We will be providing an update to Zoom Phone. Please refer to https://support.zoom.us/hc/en-us/articles/360022782511 for more details. This update will include zero touch provisioning for Poly D230 and additional supported devices.

There is no operational impact. All services will be available during this scheduled update.
Posted on Aug 14, 12:24 PDT
We will be enabling enhanced encryption for Zoom Rooms, when connecting to the Zoom Rooms Controller and to the direct share functionality of the Zoom Meetings client. This enhanced encryption requires all Zoom Rooms devices to be running version 5.0.5. Zoom Rooms Controllers (including Zoom Rooms Scheduling Displays) not running the minimum versions will no longer function.

Please refer to https://support.zoom.us/hc/en-us/articles/360043770412 for more details.

If you have already updated your Zoom Rooms devices to version 5.0.5, there will be no operational impact.
Posted on Aug 14, 12:24 PDT
We will be providing a new version of our Mac, Windows, and Linux clients. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable app stores. This update will include pre-approved consent for unmuting and new phone features.

Mac - https://support.zoom.us/hc/en-us/articles/201361963
Windows - https://support.zoom.us/hc/en-us/articles/201361953
Android - https://support.zoom.us/hc/en-us/articles/201361973
iOS - https://support.zoom.us/hc/en-us/articles/201361943
Linux - https://support.zoom.us/hc/en-us/articles/205759689

There is no operational impact. All services will be available during this scheduled update.
Posted on Aug 14, 12:23 PDT
Past Incidents
Aug 15, 2020

No incidents reported today.

Aug 14, 2020

No incidents reported.

Aug 13, 2020
Resolved - We have resolved the issue impacting a subset of our meetings and webinars users connecting to a specific data center.
Aug 13, 16:31 PDT
Monitoring - We are continuing to monitor service for potentially impacted sessions. No new meetings or webinars should be impacted as they will leverage other data centers in Zoom’s global network.
Aug 13, 15:49 PDT
Identified - We have identified the issue impacting a subset of our meetings and webinars users connecting to a specific data center. We have removed the affected data center as an option for new meetings or webinars. As such, if your session has connection issues, please restart the meeting or webinar.
Aug 13, 15:24 PDT
Investigating - We have received new reports of intermittent connection issues to meetings and webinars for a subset of our users. Our team is continuing to investigate.
Aug 13, 15:04 PDT
Monitoring - Meeting and webinar services have been restored. We are continuing to monitor and will provide updates as we have them.
Aug 13, 14:52 PDT
Investigating - We are experiencing intermittent connection issues in one of our east coast sites. Current impact is some users may experience intermittent connectivity to meetings.
Aug 13, 14:30 PDT
Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020
Resolved - We have resolved the issue causing a small subset of meetings being split into multiple meetings.
Aug 4, 15:23 PDT
Monitoring - We have resolved the issue causing a small subset of meetings being split into multiple meetings. We will continue to monitor and provide updates as we have them.
Aug 1, 00:57 PDT
Update - We are continuing to work to resolve the issue causing a small subset of meetings being split into multiple meetings. We will provide an update as soon as we have a resolution to this issue.
Jul 31, 14:05 PDT
Identified - We have identified the issue causing participants joining a meeting being split into multiple meetings with the same meeting ID. We will continue to provide updates as we have them.
Jul 31, 11:28 PDT
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020