In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 2023 - 12:01 PDT
Scheduled - As of September 21st, 2023, mobile operators AT&T and Verizon are blocking MMS originating from non-10DLC registered numbers. Registered MMS traffic is unaffected. If you are experiencing MMS disruption, associate your numbers to an approved 10 DLC campaign. If you are currently awaiting campaign approval, your MMS capabilities will be impacted. Unregistered SMS will continue to work while the campaign is awaiting approval.
We will be reducing the number of Zoom CDN ranges to 4 IPv4 ranges and 4 IPv6 ranges, all of which are already in use. 4164 IPv4 ranges will be removed from Zoom resources starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom specific firewall or network rules, update their systems as soon as possible in preparation.
Additionally, the following data center is no longer in use and will be removed from Zoom resources starting no earlier than 30 days from the posting of this notice.
Zoom will be enforcing a new minimum version of all our Zoom clients and plugins, roughly 90 days from now on November 4, 2023. This affects the following products: - Zoom client for meetings (Windows, macOS, Linux, iOS, Android, Blackberry, and Intune) - Zoom Rooms (including Zoom Room Controllers) - Zoom Phone Appliances - Outlook Plug-in - Browser Scheduler Extensions - VDI Client and Plugin - Virtual Room Connector - Meetings Connector - Recording Connector - Meeting SDK - Video SDK - Zoom Contact Center SDK (Native) - Zoom Node - Zoom Phone Local Survivability (ZPLS) module
Please ensure your devices are updated to the latest version.
Resolved -
This incident has been resolved.
Sep 25, 03:40 PDT
Monitoring -
We have resolved the issue causing users to be unable to connect to the Zoom Meetings. We will continue to monitor and provide updates as we have them.
Sep 25, 03:23 PDT
Investigating -
We are currently investigating reports of service degradation where the Zoom Meetings are impacted. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Sep 25, 03:14 PDT
Sep 24, 2023
No incidents reported.
Sep 23, 2023
No incidents reported.
Sep 22, 2023
Unresolved incident: Blocking of Unregistered MMS to AT&T and Verizon mobile numbers.
Completed -
The scheduled maintenance has been completed.
Sep 17, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 17:00 PDT
Scheduled -
We will be providing an update to Zoom Phone. Please refer to https://support.zoom.us/hc/en-us/articles/360022782511 for more details. This update includes enhancements to ATA emergency address and port management.
There is no operational impact. All services will be available during this scheduled update.
Sep 15, 12:05 PDT
Completed -
The scheduled maintenance has been completed.
Sep 16, 23:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 17:00 PDT
Scheduled -
We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update includes enhancements to chat history filters.
There is no operational impact. All services will be available during this scheduled update.
Sep 15, 12:06 PDT