Zoom Status

All Systems Operational

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Phone Operational

Zoom Chat Operational

Zoom Website Operational

Zoom Dashboard & Reporting Operational

Download Center Operational

Web Portal Operational

Web Client Operational

Conference Room Connector Operational

Zoom Cloud Room Connector Operational

Zoom Connector for Cisco Operational

Zoom Connector for Polycom Operational

Cloud Recording Operational

Meeting Telephony Services Operational

Integrations Operational

Live Streaming Operational

Zoom Developer Platform Operational

Web SDK Operational

REST API Operational

Marketplace Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 1, 2020

Announcing Additional IP Address Ranges (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jun 1, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 23:59 PDT

Scheduled - We will be adding additional IP address ranges for Zoom. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

3.21.137.128/25
3.235.69.0/25

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
Apr 21, 16:58 PDT

May 31, 2020

Issues displaying meeting information in Dashboard

Resolved - This incident has been resolved.
May 31, 16:45 PDT

Monitoring - Our Engineering team has implemented a fix and will continue to monitor.
May 26, 11:16 PDT

Identified - Our engineering team has identified the issue and is actively working on resolving it.
May 7, 10:19 PDT

Update - We are continuing to investigate the problems.
May 5, 10:44 PDT

Investigating - We are currently seeing higher than normal dashboard delays. The operations and engineering teams are investigating and working to resolve the issue. Hosts and participants will still be able to successfully connect into Zoom meetings and webinars.
May 5, 09:37 PDT

Web Backend Update: 05/31/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
May 31, 04:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 01:00 PDT

Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/sections/201214205 for more details. This update includes a setting for saving screen sharing and whiteboard annotations and new web client features.

There is no operational impact. All services will be available during this scheduled update.
May 29, 17:12 PDT

GCM Encryption Enablement: 5/30/2020

Completed - The scheduled maintenance has been completed.
May 31, 04:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 01:00 PDT

Scheduled - We will be enabling GCM encryption across the entire Zoom platform, providing increased protection for meeting data. This will be deployed as a rolling update over the release window. Once this is enabled for your account, all users are required to be on Zoom 5.0 or higher to join a meeting. If you have not updated your desktop or mobile client, you will have the choice to update or join via a browser.

Please refer to https://support.zoom.us/hc/en-us/articles/360043555772 for more details.
May 29, 17:11 PDT

May 30, 2020

Zoom Rooms for Windows: 05/30/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
May 30, 13:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 13:00 PDT

Scheduled - We will be providing a new version of our Zoom Room Client for Windows. It will be available for download at https://zoom.us/download. This update will include a bug fix for a subset of devices that lost network connection after upgrading to version 5.0.2.

Please refer to https://support.zoom.us/hc/en-us/articles/115002847143 for more details.

There is no operational impact. All services will be available during this time.
May 30, 12:57 PDT

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

Cloud Room Connector certificate verification errors

Resolved - This incident has been resolved.
May 27, 07:21 PDT

Identified - Customers attempting to connect to our Cloud Room Connector service through TLS may experience a certificate verification error. Our teams have identified the root cause and are working on a solution. As a temporary workaround, customers can add the intermediate and potentially the root DigiCert certificate to their system’s trust store manually - details can be found at https://support.zoom.us/hc/en-us/articles/360044092031
May 26, 14:08 PDT

May 26, 2020

May 25, 2020

Mac, Windows, Android, iOS, & Linux Client Update: 05/25/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
May 25, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 23:00 PDT

Scheduled - We will be providing a new version of our Mac, Windows, and Linux clients. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable app stores. This update will include re-enabling virtual camera support for Mac and minor bug fixes.

Mac - https://support.zoom.us/hc/en-us/articles/201361963
Windows - https://support.zoom.us/hc/en-us/articles/201361953
Android - https://support.zoom.us/hc/en-us/articles/201361973
iOS - https://support.zoom.us/hc/en-us/articles/201361943
Linux - https://support.zoom.us/hc/en-us/articles/205759689

There is no operational impact. All services will be available during this scheduled update.
May 22, 18:07 PDT

May 24, 2020

Zoom Room and Zoom Room Controller Update: 05/24/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
May 24, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 18:00 PDT

Scheduled - We will be providing a new version of our Zoom Room Client for Mac and Windows and a new version of our Zoom Room Controller for iOS and Android. They will be available for download at https://zoom.us/download. This update will include additional security features.

Please refer to https://support.zoom.us/hc/en-us/articles/200943489 for more details.

There is no operational impact. All services will be available during this time.
May 22, 18:07 PDT

Web Backend Update: 05/24/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
May 24, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:00 PDT

Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/sections/201214205 for more details. This update includes a bug fix for Dashboard delays and missing data.

There is no operational impact. All services will be available during this scheduled update.
May 22, 16:09 PDT

May 23, 2020

Announcing Additional IP Address Ranges (No Operational Impact)

Completed - The scheduled maintenance has been completed.
May 23, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 23:59 PDT

Scheduled - We will be adding additional IP address ranges for Zoom. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

3.25.49.0/24
3.96.19.0/24
18.157.88.0/24
52.81.215.0/24
149.137.0.0/17
198.251.128.0/17

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
May 22, 14:20 PDT

May 22, 2020

May 21, 2020

Web Backend Update: 05/21/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
May 21, 03:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:02 PDT

Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/sections/201214205 for more details. This update includes updated screen sharing settings for accounts with single Pro licenses and a setting to require a password for Personal Audio Conferences.

There is no operational impact. All services will be available during this scheduled update.
May 20, 10:35 PDT

May 20, 2020

Announcing Additional IP Address Ranges (No Operational Impact)

Completed - The scheduled maintenance has been completed.
May 20, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 11:59 PDT

Scheduled - We will be adding additional IP address ranges for Zoom. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

140.238.128.0/24
152.67.20.0/24
152.67.118.0/24 
152.67.180.0/24
158.101.64.0/24
168.138.16.0/24 
168.138.48.0/24
168.138.72.0/24
168.138.244.0/24
193.122.32.0/22
 193.123.0.0/19
 193.123.40.0/22
193.123.128.0/19

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
May 20, 10:36 PDT

May 19, 2020

No incidents reported.

May 18, 2020

Mac, Windows, Android, iOS, & Linux Client Update: 05/18/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
May 18, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 23:01 PDT

Scheduled - We will be providing a new version of our Mac, Windows, and Linux clients. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable app stores. This update will include access to the meeting information while screen sharing.

Mac - https://support.zoom.us/hc/en-us/articles/201361963
Windows - https://support.zoom.us/hc/en-us/articles/201361953
Android - https://support.zoom.us/hc/en-us/articles/201361973
iOS - https://support.zoom.us/hc/en-us/articles/201361943
Linux - https://support.zoom.us/hc/en-us/articles/205759689

There is no operational impact. All services will be available during this scheduled update.
May 15, 14:17 PDT