Zoom Service Status
Investigating - We are investigating reports of PSTN callers not able to join Zoom meetings through the +965 2206 XXXX number. We are currently working with our providers to resolve the issue.
Oct 24, 09:03 PDT

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings   ? Operational
Zoom Video Webinars   ? Operational
Conference Room Connector Operational
Zoom Cloud Room Connector   ? Operational
Zoom Connector for Cisco   Operational
Zoom Connector for Polycom   Operational
Group Messaging   ? Operational
Telephone Services   ? Operational
Zoom Software   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be adding additional IP address ranges for Zoom in the near future. This is an advance notice for the upcoming change so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
Posted on Nov 2, 11:34 PDT
Past Incidents
Nov 17, 2018

No incidents reported today.

Nov 16, 2018
Completed - The scheduled maintenance has been completed.
Nov 16, 22:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 20:00 PST
Scheduled - We will be performing a routine maintenance on Zoom’s Connector for Cisco/Polycom. This update will include additional support for Lifesize Icon 400 and Lifesize Icon 600 devices.

Please see https://support.zoom.us/hc/en-us/articles/115002568443 for more details.
Nov 15, 09:52 PST
Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018
Completed - The scheduled maintenance has been completed.
Nov 11, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 22:00 PST
Scheduled - We will be performing maintenance and upgrades to our East Coast Cloud Room Connector (CRC). During this time, all CRC features will function normally. This update will focus primarily on general improvements and minor bug fixes.

Please see https://support.zoom.us/hc/en-us/articles/201361983 for more details.
Nov 9, 09:58 PST
Nov 10, 2018

No incidents reported.

Nov 9, 2018
Completed - The scheduled maintenance has been completed.
Nov 9, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 20:00 PST
Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update will include a number of features including additional Webinar functionality, added administrative control, web client enhancements, and expansion to Zoom's REST APIs.

There is no operational impact. All services will be available during this scheduled update.
Nov 9, 09:58 PST
Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018
Completed - The scheduled maintenance has been completed.
Nov 5, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 PST
Scheduled - We will be providing a new version of our Mac and Windows. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable App stores. This update will include additional Webinar functionality, general improvements, and bug fixes. Please see the following for more details:

Mac - https://support.zoom.us/hc/en-us/articles/201361963
Windows - https://support.zoom.us/hc/en-us/articles/201361953
Android - https://support.zoom.us/hc/en-us/articles/201361973
iOS - https://support.zoom.us/hc/en-us/articles/201361943

There is no operational impact. All services will be available during this scheduled update.
Nov 2, 11:34 PDT
Completed - The scheduled maintenance has been completed.
Nov 5, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 PST
Scheduled - We will be providing a new version of our Zoom Room Controller for Android that will be available from https://zoom.us/download. This update will include enhancements to the Scheduling Display feature, general improvements, and bug fixes. Please refer to https://support.zoom.us/hc/en-us/articles/115002873526 for more details.

There is no operational impact. All services will be available during this time.
Nov 2, 11:34 PDT
Nov 4, 2018
Completed - The scheduled maintenance has been completed.
Nov 4, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 20:00 PDT
Scheduled - We will be performing maintenance and upgrades to our West Coast and International Cloud Room Connector (CRC). During this time, all CRC features will function normally. This update will focus primarily on general improvements and minor bug fixes.

Please see https://support.zoom.us/hc/en-us/articles/201361983 for more details.
Nov 2, 11:34 PDT
Completed - The scheduled maintenance has been completed.
Nov 4, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 22:00 PDT
Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update will include a number of features including additional Webinar functionality, added administrative control, web client enhancements, and expansion to Zoom's REST APIs.

There is no operational impact. All services will be available during this scheduled update.
Nov 1, 11:21 PDT