Zoom Service Status
All Systems Operational

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Conference Room Connector Operational
Zoom Cloud Room Connector ? Operational
Zoom Connector for Cisco Operational
Zoom Connector for Polycom Operational
Group Messaging ? Operational
Telephone Services ? Operational
Zoom Software Operational
Zoom Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Zoom Phone Maintenance 5/27/2019 May 27, 01:00-03:00 PDT
We will be performing maintenance to the Zoom Phone platform. This maintenance window should have minimal impact on the platform but you may experience a period of minor disruption during this timeframe.
Posted on May 24, 12:01 PDT
We will be adding additional IP address ranges for Zoom in the near future. This is an advance notice for the upcoming change so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

103.122.166.0/23
160.1.56.128/25

Additionally, the following IP address ranges have been added for Zoom Phone:

8.5.128.0/24
103.122.166.0/24
109.94.160.0/24

120.29.148.0/24
192.204.12.0/23
207.226.132.0/24
209.9.211.0/24
209.9.215.0/24
213.244.140.0/24
213.19.144.0/24
213.19.153.0/24

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
Posted on Apr 26, 10:47 PDT
Past Incidents
May 25, 2019
Completed - The scheduled maintenance has been completed.
May 25, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 03:00 PDT
Scheduled - We will be performing maintenance to our Cloud Room Connector (CRC). During this time, individuals may need to reconnect to their meetings.
May 24, 17:18 PDT
May 24, 2019
Completed - The scheduled maintenance has been completed.
May 24, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 20:00 PDT
Scheduled - We will be performing maintenance to Zoom’s Connector for Cisco/Polycom.
May 24, 12:00 PDT
May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019
Completed - The scheduled maintenance has been completed.
May 20, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 23:00 PDT
Scheduled - We will be providing a new version of our Zoom Room Client for Mac and Windows and a new version of our Zoom Room Controller for iOS, Android, and Windows. They will be available for download at https://zoom.us/download. This update will include a number of enhancements including additional in-meeting features, expanded peripheral device support, and improved management features.

Please refer to https://support.zoom.us/hc/en-us/articles/200943489-New-Updates-for-Zoom-Rooms for more details.

There is no operational impact. All services will be available during this time.
May 15, 12:12 PDT
Completed - The scheduled maintenance has been completed.
May 20, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 23:00 PDT
Update - We have updated our Mac, Windows, Android, & iOS client release date to May 19th.
May 17, 14:50 PDT
Update - We have updated our Mac, Windows, Android, & iOS client release date to May 26th.
May 16, 10:09 PDT
Scheduled - We will be providing a new version of our Mac and Windows clients. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable App stores. This update will include virtual background without a green screen for Windows, additional mass deployment configuration options for Mac and Windows, and enhanced features for Zoom Phone.

Mac - https://support.zoom.us/hc/en-us/articles/201361963
Windows - https://support.zoom.us/hc/en-us/articles/201361953
Android - https://support.zoom.us/hc/en-us/articles/201361973
iOS - https://support.zoom.us/hc/en-us/articles/201361943

There is no operational impact. All services will be available during this scheduled update.
May 15, 12:12 PDT
May 19, 2019
Completed - The scheduled maintenance has been completed.
May 19, 03:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 23:00 PDT
Scheduled - We will be performing routine maintenance on our Web Backend. This update will be gradually released to accounts and will be completed on 05/19/19. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update will include updates to web portal for easier navigation, added administrative control, and expansion to Zoom's REST APIs.

There is no operational impact. All services will be available during this scheduled update.
May 15, 12:12 PDT
Completed - The scheduled maintenance has been completed.
May 19, 03:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 23:00 PDT
Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoom.us/hc/en-us/articles/360022782511 for more details. This update will include additional supported devices.

There is no operational impact. All services will be available during this scheduled update.
May 15, 12:12 PDT
May 18, 2019
Completed - The scheduled maintenance has been completed.
May 18, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 03:00 PDT
Scheduled - We will be performing maintenance to our Cloud Room Connector (CRC). During this time, individuals may need to reconnect to their meetings.
May 17, 11:07 PDT
May 17, 2019
Completed - The scheduled maintenance has been completed.
May 17, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:00 PDT
Scheduled - We will be performing an update to Zoom’s Connector for Cisco/Polycom.

Please see https://support.zoom.us/hc/en-us/articles/115002568443 for more details.
May 17, 11:08 PDT
Completed - The scheduled maintenance has been completed.
May 17, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 08:00 PDT
Scheduled - We will be performing maintenance and upgrades to our Sydney Data Center beginning Friday, May 17th at 8:00AM PT (Saturday, May 18th 1:00AM Local Time). During this time, users may automatically be redirected to a different data center for their connection. For customers utilizing our Cloud Room Connector via IP address, alternative IP addresses can be found here:
https://zoom.us/account/connector

Zoom services will be operational during this maintenance period.
May 9, 16:43 PDT
May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019
Completed - The scheduled maintenance has been completed.
May 12, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:00 PDT
Scheduled - We will be performing maintenance and upgrades to our East Coast Cloud Room Connector (CRC). During this time, all CRC features will function normally. This update will include breakout room support, the ability to consent to being recorded, and the ability for a host to stop a room system's content share.

Please see https://support.zoom.us/hc/en-us/articles/201361983 for more details.
May 8, 12:53 PDT
May 11, 2019

No incidents reported.