Update - We are continuing to investigate this issue.
Feb 12, 18:45 PST
Update - We are continuing to investigate this issue.
Feb 12, 17:45 PST
Investigating - Our dial-in number (+852 58086088) in Hong Kong is experiencing intermittent issues due to excessive demand. Some users may not be able to connect to Zoom meetings using dial-in numbers. Our engineering team is actively working on resolving this issue. We advise our users in Hong Kong to join meetings using their Computer audio.
Feb 12, 16:44 PST
We will be adding additional IP address ranges for Zoom in the near future. This is an advance notice for the upcoming change so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:
IPv4: 109.94.160.0/22 IPv6: 2620:123:2000::/40
For more details, please see the following articles:
Completed -
The scheduled maintenance has been completed.
Feb 15, 00:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 23:59 PST
Scheduled -
We will be adding additional IP address ranges for Zoom for the Asia Pacific region. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:
109.244.18.0/25
For more details, please see the following articles:
Resolved -
This incident has been resolved.
Feb 10, 05:55 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 10, 05:23 PST
Identified -
The issue has been identified and a fix is being implemented.
Feb 10, 04:53 PST
Update -
Our team is still investigating this issue.
Feb 10, 04:22 PST
Investigating -
We are currently investigating the issue with DC in Sao Paulo/Brazil .Customers will start and join meetings by other DC automatically.For CRC, please use other DC’s CRC to call in https://zoom.us/account/connector .Our team is currently investigating this issue.
Feb 10, 03:51 PST