Zoom Service Status
All Systems Operational

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For more information, please visit https://support.zoom.us

Zoom Meetings   ? Operational
Zoom Video Webinars   ? Operational
Conference Room Connector Operational
Zoom Cloud Room Connector   ? Operational
Zoom Connector for Cisco   Operational
Zoom Connector for Polycom   Operational
Group Messaging   ? Operational
Telephone Services   ? Operational
Zoom Software   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be providing a new version of our Zoom Room Client for Mac and Windows and a new version of our Zoom Room Controller for iOS, Android, and Windows. They will be available for download at https://zoom.us/download. This update will include a number of enhancements to screen sharing, In-Meeting experience, management of Zoom Rooms, Digital Signage, and additional authentication methods for calendar integrations. Please refer to https://support.zoom.us/hc/en-us/articles/200943489-New-Updates-for-Zoom-Rooms for more details.

There is no operational impact. All services will be available during this time.
Posted on Sep 21, 09:47 PDT
We will be providing a new version of our Mac, Windows, and Linux client. They will be available for download at https://zoom.us/download. This update will include a number of enhancements to screen sharing, scheduling, webinar management, and improved headset support. Please refer to the following for more details:

Mac: https://support.zoom.us/hc/en-us/articles/201361963
Windows: https://support.zoom.us/hc/en-us/articles/201361953
Linux: https://support.zoom.us/hc/en-us/articles/205759689

There is no operational impact. All services will be available during this time.
Posted on Sep 21, 09:47 PDT
Past Incidents
Sep 23, 2018

No incidents reported today.

Sep 22, 2018
Completed - The scheduled maintenance has been completed.
Sep 22, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 23:00 PDT
Scheduled - We will be adding additional IP address ranges for Zoom in the near future. This is an advance notice for the upcoming change so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. For more details, please see the following articles:

Zoom Client: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
Aug 24, 13:36 PDT
Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018
Resolved - The issues with call quality impacting some callers on the US toll and toll free numbers is resolved.
Sep 19, 13:50 PDT
Monitoring - We have identified and resolved the call quality issues impacting some callers on the US toll and toll free numbers. We will continue to monitor to ensure the service is stable.
Sep 18, 07:37 PDT
Identified - We have identified the root cause and are working to resolve the call quality issue.
Sep 17, 20:22 PDT
Update - We are continuing to investigate the call quality issue impacting some callers on US toll and toll free numbers.
Sep 17, 19:27 PDT
Update - We are continuing to investigate the call quality issue impacting some callers on US toll and toll free numbers.
Sep 17, 16:12 PDT
Investigating - We are currently investigating reports of call quality issues for some callers on the US toll and toll free numbers.
Sep 17, 13:55 PDT
Sep 16, 2018
Completed - The scheduled maintenance has been completed.
Sep 16, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:00 PDT
Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update will include a number of features to help with Zoom Room management and improvements to our APIs and the integrations that leverage that architecture.

There is no operational impact. All services will be available during this scheduled update.
Sep 14, 13:19 PDT
Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018
Resolved - The issues with joining meetings through PSTN is resolved.
Sep 10, 10:54 PDT
Monitoring - We have identified and resolved the issue with joining meetings through PSTN. We will continue to monitor to ensure joining meetings through the PSTN service is stable.
Sep 10, 09:10 PDT
Investigating - We are currently investigating reports of a subset of users unable to join meetings via our PSTN services. We will provide updates as we have more information.
Sep 10, 08:49 PDT
Completed - The scheduled maintenance has been completed.
Sep 10, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:00 PDT
Scheduled - We will be changing the latest version of the Mac and Windows client from a manual update to a prompted update. If auto update has not been disabled, users will receive a prompt to stay on the currently installed version or update to the prompted release.

Please see the following for more details:
Mac - https://support.zoom.us/hc/en-us/articles/201361963
Windows - https://support.zoom.us/hc/en-us/articles/201361953
Sep 4, 14:13 PDT
Sep 9, 2018
Completed - The scheduled maintenance has been completed.
Sep 9, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 20:00 PDT
Scheduled - We will be performing maintenance and upgrades to our West Coast Cloud Room Connector (CRC). During this time, all CRC features will function normally. This update will focus primarily on minor bug fixes.

Please see https://support.zoom.us/hc/en-us/articles/201361983 for more details.
Sep 6, 12:09 PDT