Zoom Status

Zoom Service Status

All Systems Operational

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Phone Operational

Zoom Chat Operational

Zoom Website Operational

Zoom Dashboard & Reporting Operational

Download Center Operational

Web Portal Operational

Web Client Operational

Conference Room Connector Operational

Zoom Cloud Room Connector Operational

Zoom Connector for Cisco Operational

Zoom Connector for Polycom Operational

Cloud Recording Operational

Meeting Telephony Services Operational

Integrations Operational

Live Streaming Operational

Zoom Developer Platform Operational

Web SDK Operational

REST API Operational

Marketplace Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 9, 2020

No incidents reported today.

Apr 8, 2020

No incidents reported.

Apr 7, 2020

Maintenance of Zoom's Web SDK

Resolved - Zoom will be performing a maintenance on its Web SDK. After this maintenance, the Web SDK will require version 1.7.4 or higher. Please refer to https://marketplace.zoom.us/docs/sdk/native-sdks/web/release-notes for more details.
Apr 7, 01:00 PDT

Apr 6, 2020

Dial in issue on some Toll and Tollfree numbers

Resolved - We noticed number routing failures which caused intermittent busy signal on some US Toll and Tollfree numbers. The failure was recovered. Affected numbers: +1 *** *** *099, +1 *** *** *699, +1 *** *** *128, +1 *** *** *499. We apologize for any inconvenience that this may cause.
Apr 6, 04:50 PDT

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

Maintenance of File Transfer

Resolved - Zoom will be placing the in-meeting file transfer and file transfer through a third party cloud storage provider in Zoom Chat into maintenance mode and take this part of the service offline.

We apologize for any inconvenience that this may cause.
Apr 3, 00:00 PDT

Maintenance of Zoom’s Web Client

Resolved - Zoom will be placing the Web Client into maintenance mode and take this part of the service offline. This will also impact users utilizing Zoom’s Web SDK. This will have no impact on users utilizing Zoom’s desktop or mobile application.

We apologize for any inconvenience that this may cause.
Apr 3, 00:00 PDT

Apr 2, 2020

Poly Zero Touch Provisioning Maintenance

Completed - The scheduled maintenance has been completed.
Apr 2, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 18:00 PDT

Scheduled - There will be an update for Poly's Zero Touch Provisioning for Zoom Phone. During this time, Zero Touch Provisioning will be unavailable and assisted provisioning will need to be used for new Poly devices.
Mar 26, 08:08 PDT

Mar 31, 2020

Announcing Additional IP Address Ranges (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Mar 31, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 23:59 PDT

Scheduled - We will be adding additional IP address ranges for Zoom. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

147.124.96.0/19

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/articles/201458316
Mar 30, 08:09 PDT

Mar 30, 2020

Reconnections to Meetings and Webinars

Resolved - Our monitoring detected a network hardware failure in our New Jersey data center, which may have caused a subset of customers to temporarily disconnect and reconnect from Meetings and Webinars. Once the root cause was identified, we were able to resolve the issue.
Mar 30, 07:11 PDT

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

Issues displaying meeting information in Dashboard

Resolved - The Dashboard data is complete at this time, and the service has returned to normal functionality.
Mar 27, 04:05 PDT

Update - We have had reports of meetings not displaying properly within Dashboard . There is no impact on the Zoom Product and Zoom Cloud. Individuals will still be able to successfully connect into Zoom meetings and webinars. Our team is currently investigating and will provide updates as we have them.
Mar 27, 01:40 PDT

Update - We are continuing to investigate this issue.
Mar 27, 01:38 PDT

Investigating - We have had reports of meetings not displaying properly within Dashboard . There is no impact on the Zoom Product and Zoom Cloud. Individuals will still be able to successfully connect into Zoom meetings and webinars. Our team is currently investigating and will provide updates as we have them.
Mar 27, 01:28 PDT

Mar 26, 2020

Announcing Additional IP Address Ranges (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Mar 26, 00:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 23:59 PDT

Scheduled - We will be adding additional IP address ranges for Zoom. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

3.22.11.0/24
3.235.96.0/23

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/articles/201458316
Mar 25, 12:05 PDT