Important: Starting September 27, Zoom will require that all meetings have a Passcode or a Waiting Room enabled for accounts with a single licensed user, Pro accounts with 2 or more licenses, and Business accounts with 10-100 licenses. For further information, please see our reference our Frequently Asked Questions.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 18:01 PDT
Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update includes a requirement for accounts with a single licensed user, Pro accounts with 2 or more licenses, Business accounts with 10-100 licenses to enable a passcode or Waiting Room for all meetings.
There is no operational impact. All services will be available during this scheduled update.
Completed -
The scheduled maintenance has been completed.
Sep 24, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 23:59 PDT
Scheduled -
We will be adding additional IP address ranges for Zoom. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:
Completed -
The scheduled maintenance has been completed.
Sep 21, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 02:00 PDT
Scheduled -
We will be providing a new version of our Mac, Windows, and Linux clients. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable app stores. This update will include the ability to self-select Breakout Rooms.
Completed -
The scheduled maintenance has been completed.
Sep 20, 01:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 19:00 PDT
Scheduled -
We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update includes the ability to manage external contacts and specify users to bypass Single sign-on (SSO).
There is no operational impact. All services will be available during this scheduled update.
Sep 18, 12:54 PDT
Completed -
The scheduled maintenance has been completed.
Sep 19, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 23:59 PDT
Scheduled -
We will be adding an additional IP address range for Zoom. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:
101.36.167.0/24
For more details, please see the following articles:
Resolved -
We have resolved the issue causing delays in cloud recording processing time.
Sep 17, 09:29 PDT
Identified -
We are continuing to work on resolving this issue.
Sep 3, 11:07 PDT
Investigating -
We have identified delays in cloud recording processing times. Our team is working to resolve the delays, and we will provide updates as we have them.
Sep 3, 10:21 PDT
Resolved -
We have re-enabled the ability to control whether Webinar attendees have access to Call Me and Toll-Free dial-in options.
Sep 16, 22:06 PDT
Update -
We have temporarily disabled the new telephone options we added for webinar attendees this past weekend. Specifically, the ability for webinar attendees to use Call Me and/or Toll-free & Fee based numbers has been disabled. Webinar attendees can still join via toll numbers as they have been doing prior to this weekend. Also, there is no change to the panelist experience. (This post was updated on September 9th, 2020)
Sep 9, 10:07 PDT
Identified -
We have temporarily disabled the telephone options for webinar attendees in Zoom version 5.2.3 and plan to re-enable them in the next few weeks. In the meantime, attendees may connect to Webinar audio through the Zoom desktop client, web client, or mobile app. Webinar hosts and panelists can still join by telephone, as well as through computer audio. All phone features for webinar attendees have been disabled for the time being, but panelists are unaffected.
Sep 9, 03:09 PDT
Completed -
The scheduled maintenance has been completed.
Sep 13, 01:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 19:00 PDT
Scheduled -
We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update includes new web client features.
There is no operational impact. All services will be available during this scheduled update.
Sep 11, 14:36 PDT