All Systems Operational

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For more information, please visit https://support.zoom.us

Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Phone Operational
Zoom Chat ? Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center Operational
Web Portal Operational
Web Client Operational
Conference Room Connector Operational
Zoom Cloud Room Connector ? Operational
Zoom Connector for Cisco Operational
Zoom Connector for Polycom Operational
Cloud Recording Operational
Meeting Telephony Services ? Operational
Integrations Operational
Live Streaming Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2020

No incidents reported today.

Sep 17, 2020
Resolved - We have resolved the issue causing delays in cloud recording processing time.
Sep 17, 09:29 PDT
Identified - We are continuing to work on resolving this issue.
Sep 3, 11:07 PDT
Investigating - We have identified delays in cloud recording processing times. Our team is working to resolve the delays, and we will provide updates as we have them.
Sep 3, 10:21 PDT
Sep 16, 2020
Resolved - We have re-enabled the ability to control whether Webinar attendees have access to Call Me and Toll-Free dial-in options.
Sep 16, 22:06 PDT
Update - We have temporarily disabled the new telephone options we added for webinar attendees this past weekend. Specifically, the ability for webinar attendees to use Call Me and/or Toll-free & Fee based numbers has been disabled. Webinar attendees can still join via toll numbers as they have been doing prior to this weekend. Also, there is no change to the panelist experience. (This post was updated on September 9th, 2020)
Sep 9, 10:07 PDT
Identified - We have temporarily disabled the telephone options for webinar attendees in Zoom version 5.2.3 and plan to re-enable them in the next few weeks. In the meantime, attendees may connect to Webinar audio through the Zoom desktop client, web client, or mobile app. Webinar hosts and panelists can still join by telephone, as well as through computer audio. All phone features for webinar attendees have been disabled for the time being, but panelists are unaffected.
Sep 9, 03:09 PDT
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020
Completed - The scheduled maintenance has been completed.
Sep 13, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 19:00 PDT
Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update includes new web client features.

There is no operational impact. All services will be available during this scheduled update.
Sep 11, 14:36 PDT
Sep 12, 2020
Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020
Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020
Completed - The scheduled maintenance has been completed.
Sep 6, 01:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 19:00 PDT
Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update includes the ability to configure external authentication for meetings and webinars.

There is no operational impact. All services will be available during this scheduled update.
Sep 4, 11:56 PDT
Sep 5, 2020
Sep 4, 2020
Resolved - The intermittent issues loading marketplace has been resolved. There was no interruption to API, only web front end.
Sep 4, 13:17 PDT
Monitoring - We have fixed the intermittent issues loading marketplace. We will continue to monitor.
Sep 4, 12:49 PDT
Identified - We have identified the cause for marketplace issues, operations and engineering are implementing a fix now.
Sep 4, 12:43 PDT
Investigating - We are currently investigating errors with the marketplace services. We apologize for any inconvenience that this may cause.
Sep 4, 11:53 PDT