Zoom Service Status
Update - We are continuing to investigate this issue.
Feb 12, 18:45 PST
Update - We are continuing to investigate this issue.
Feb 12, 17:45 PST
Investigating - Our dial-in number (+852 58086088) in Hong Kong is experiencing intermittent issues due to excessive demand. Some users may not be able to connect to Zoom meetings using dial-in numbers. Our engineering team is actively working on resolving this issue. We advise our users in Hong Kong to join meetings using their Computer audio.
Feb 12, 16:44 PST

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Conference Room Connector Operational
Zoom Cloud Room Connector ? Operational
Zoom Connector for Cisco Operational
Zoom Connector for Polycom Operational
Group Messaging ? Operational
Telephone Services ? Degraded Performance
Zoom Software Operational
Zoom Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be adding additional IP address ranges for Zoom in the near future. This is an advance notice for the upcoming change so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

IPv4: 109.94.160.0/22
IPv6: 2620:123:2000::/40

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
Posted on Jan 10, 10:06 PST
Past Incidents
Feb 18, 2020

No incidents reported today.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020
Completed - The scheduled maintenance has been completed.
Feb 15, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 23:59 PST
Scheduled - We will be adding additional IP address ranges for Zoom for the Asia Pacific region. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

109.244.18.0/25

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
Feb 14, 10:27 PST
Feb 13, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020
Resolved - This incident has been resolved.
Feb 10, 05:55 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 05:23 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 10, 04:53 PST
Update - Our team is still investigating this issue.
Feb 10, 04:22 PST
Investigating - We are currently investigating the issue with DC in Sao Paulo/Brazil .Customers will start and join meetings by other DC automatically.For CRC, please use other DC’s CRC to call in https://zoom.us/account/connector .Our team is currently investigating this issue.
Feb 10, 03:51 PST
Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.