Zoom Status

All Systems Operational

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Phone Operational

Zoom Chat Operational

Zoom Website Operational

Zoom Dashboard & Reporting Operational

Download Center Operational

Web Portal Operational

Web Client Operational

Conference Room Connector Operational

Zoom Cloud Room Connector Operational

Zoom Connector for Cisco Operational

Zoom Connector for Polycom Operational

Cloud Recording Operational

Meeting Telephony Services Operational

Integrations Operational

Live Streaming Operational

Zoom Developer Platform Operational

Web SDK Operational

REST API Operational

Marketplace Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2020

No incidents reported today.

Sep 17, 2020

Cloud Recording Processing Delays

Resolved - We have resolved the issue causing delays in cloud recording processing time.
Sep 17, 09:29 PDT

Identified - We are continuing to work on resolving this issue.
Sep 3, 11:07 PDT

Investigating - We have identified delays in cloud recording processing times. Our team is working to resolve the delays, and we will provide updates as we have them.
Sep 3, 10:21 PDT

Sep 16, 2020

Temporarily Disabling ‘Call Me for Webinar Feature’

Resolved - We have re-enabled the ability to control whether Webinar attendees have access to Call Me and Toll-Free dial-in options.
Sep 16, 22:06 PDT

Update - We have temporarily disabled the new telephone options we added for webinar attendees this past weekend. Specifically, the ability for webinar attendees to use Call Me and/or Toll-free & Fee based numbers has been disabled. Webinar attendees can still join via toll numbers as they have been doing prior to this weekend. Also, there is no change to the panelist experience. (This post was updated on September 9th, 2020)
Sep 9, 10:07 PDT

Identified - We have temporarily disabled the telephone options for webinar attendees in Zoom version 5.2.3 and plan to re-enable them in the next few weeks. In the meantime, attendees may connect to Webinar audio through the Zoom desktop client, web client, or mobile app. Webinar hosts and panelists can still join by telephone, as well as through computer audio. All phone features for webinar attendees have been disabled for the time being, but panelists are unaffected.
Sep 9, 03:09 PDT

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

Web Backend Update: 09/13/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Sep 13, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 19:00 PDT

Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update includes new web client features.

There is no operational impact. All services will be available during this scheduled update.
Sep 11, 14:36 PDT

Sep 12, 2020

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

Web Backend Update: 09/06/2020 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Sep 6, 01:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 19:00 PDT

Scheduled - We will be performing a routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update includes the ability to configure external authentication for meetings and webinars.

There is no operational impact. All services will be available during this scheduled update.
Sep 4, 11:56 PDT

Sep 5, 2020

Sep 4, 2020

Intermittent Issues Loading Marketplace

Resolved - The intermittent issues loading marketplace has been resolved. There was no interruption to API, only web front end.
Sep 4, 13:17 PDT

Monitoring - We have fixed the intermittent issues loading marketplace. We will continue to monitor.
Sep 4, 12:49 PDT

Identified - We have identified the cause for marketplace issues, operations and engineering are implementing a fix now.
Sep 4, 12:43 PDT

Investigating - We are currently investigating errors with the marketplace services. We apologize for any inconvenience that this may cause.
Sep 4, 11:53 PDT