Zoom Service Status
All Systems Operational

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Conference Room Connector Operational
Zoom Cloud Room Connector ? Operational
Zoom Connector for Cisco Operational
Zoom Connector for Polycom Operational
Group Messaging ? Operational
Telephone Services ? Operational
Zoom Software Operational
Zoom Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing maintenance and upgrades to our India Data Center Friday, December 13th at 4:30AM PT (Friday, December 13th at 6:00PM Local Time). During this time, users may automatically be redirected to a different data center for their connection. For customers utilizing our Cloud Room Connector via IP address, alternative IP addresses can be found here:
https://zoom.us/account/connector
Posted on Dec 11, 07:32 PST
Zoom Phone Maintenance 12/14/2019 Dec 14, 19:00-23:00 PST
We will be performing maintenance to the Zoom Phone platform. This maintenance window should have minimal impact on the platform, but you may experience a period of minor disruption during this timeframe.
Posted on Nov 27, 10:36 PST
We will be adding additional IP address ranges for Zoom in the near future. This is an advance notice for the upcoming change so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

173.231.80.0/20
221.123.139.192/27

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/en-us/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/en-us/articles/201458316
Posted on Nov 27, 10:36 PST
Past Incidents
Dec 12, 2019

No incidents reported today.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019
Completed - The scheduled maintenance has been completed.
Dec 8, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 04:30 PST
Scheduled - We will be performing maintenance and upgrades to our India Data Center Friday, December 6th at 4:30AM PT (Friday, December 6th at 6:00PM Local Time). During this time, users may automatically be redirected to a different data center for their connection. For customers utilizing our Cloud Room Connector via IP address, alternative IP addresses can be found here:
https://zoom.us/account/connector
Nov 27, 10:36 PST
Dec 7, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019
Completed - The scheduled maintenance has been completed.
Dec 2, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:00 PST
Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoom.us/hc/en-us/articles/360022782511 for more details. This update will include zero touch provisioning for AudioCodes phones, the ability to change caller ID for line keys, and customization for the display name for line keys.

There is no operational impact. All services will be available during this scheduled update.
Nov 27, 10:36 PST
Completed - The scheduled maintenance has been completed.
Dec 2, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 21:00 PST
Scheduled - We will be providing a new version of our Mac, Windows, and Linux clients. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable App stores. This update will include enhancements to chat features, additional Zoom Phone functionality, and added administrative controls.

Mac - https://support.zoom.us/hc/en-us/articles/201361963
Windows - https://support.zoom.us/hc/en-us/articles/201361953
Android - https://support.zoom.us/hc/en-us/articles/201361973
iOS - https://support.zoom.us/hc/en-us/articles/201361943
Linux - https://support.zoom.us/hc/en-us/articles/205759689

There is no operational impact. All services will be available during this scheduled update.
Nov 27, 10:36 PST
Dec 1, 2019
Completed - The scheduled maintenance has been completed.
Dec 1, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 23:00 PST
Scheduled - We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoom.us/hc/en-us/articles/204758419 for more details. This update will include managed domain improvements, customization of the recording consent message, and additional Zoom Phone functionality.

There is no operational impact. All services will be available during this scheduled update.
Nov 27, 10:36 PST
Nov 29, 2019
Completed - The scheduled maintenance has been completed.
Nov 29, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 20:00 PST
Scheduled - We will be performing maintenance to our East Coast Cloud Room Connector (CRC). During this time, individuals may need to reconnect to their meetings.
Nov 27, 10:35 PST
Nov 28, 2019

No incidents reported.