Zoom Service Status
All Systems Operational

About This Site

For more information, please visit https://support.zoom.us

Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Phone Operational
Zoom Chat ? Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center Operational
Web Portal Operational
Web Client Operational
Conference Room Connector Operational
Zoom Cloud Room Connector ? Operational
Zoom Connector for Cisco Operational
Zoom Connector for Polycom Operational
Cloud Recording Operational
Meeting Telephony Services ? Operational
Integrations Operational
Live Streaming Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 9, 2020

No incidents reported today.

Apr 8, 2020

No incidents reported.

Apr 7, 2020
Resolved - Zoom will be performing a maintenance on its Web SDK. After this maintenance, the Web SDK will require version 1.7.4 or higher. Please refer to https://marketplace.zoom.us/docs/sdk/native-sdks/web/release-notes for more details.
Apr 7, 01:00 PDT
Apr 6, 2020
Resolved - We noticed number routing failures which caused intermittent busy signal on some US Toll and Tollfree numbers. The failure was recovered. Affected numbers: +1 *** *** *099, +1 *** *** *699, +1 *** *** *128, +1 *** *** *499. We apologize for any inconvenience that this may cause.
Apr 6, 04:50 PDT
Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020
Resolved - Zoom will be placing the in-meeting file transfer and file transfer through a third party cloud storage provider in Zoom Chat into maintenance mode and take this part of the service offline.

We apologize for any inconvenience that this may cause.
Apr 3, 00:00 PDT
Resolved - Zoom will be placing the Web Client into maintenance mode and take this part of the service offline. This will also impact users utilizing Zoom’s Web SDK. This will have no impact on users utilizing Zoom’s desktop or mobile application.

We apologize for any inconvenience that this may cause.
Apr 3, 00:00 PDT
Apr 2, 2020
Completed - The scheduled maintenance has been completed.
Apr 2, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 18:00 PDT
Scheduled - There will be an update for Poly's Zero Touch Provisioning for Zoom Phone. During this time, Zero Touch Provisioning will be unavailable and assisted provisioning will need to be used for new Poly devices.
Mar 26, 08:08 PDT
Mar 31, 2020
Completed - The scheduled maintenance has been completed.
Mar 31, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 23:59 PDT
Scheduled - We will be adding additional IP address ranges for Zoom. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

147.124.96.0/19

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/articles/201458316
Mar 30, 08:09 PDT
Mar 30, 2020
Resolved - Our monitoring detected a network hardware failure in our New Jersey data center, which may have caused a subset of customers to temporarily disconnect and reconnect from Meetings and Webinars. Once the root cause was identified, we were able to resolve the issue.
Mar 30, 07:11 PDT
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Resolved - The Dashboard data is complete at this time, and the service has returned to normal functionality.
Mar 27, 04:05 PDT
Update - We have had reports of meetings not displaying properly within Dashboard . There is no impact on the Zoom Product and Zoom Cloud. Individuals will still be able to successfully connect into Zoom meetings and webinars. Our team is currently investigating and will provide updates as we have them.
Mar 27, 01:40 PDT
Update - We are continuing to investigate this issue.
Mar 27, 01:38 PDT
Investigating - We have had reports of meetings not displaying properly within Dashboard . There is no impact on the Zoom Product and Zoom Cloud. Individuals will still be able to successfully connect into Zoom meetings and webinars. Our team is currently investigating and will provide updates as we have them.
Mar 27, 01:28 PDT
Mar 26, 2020
Completed - The scheduled maintenance has been completed.
Mar 26, 00:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 23:59 PDT
Scheduled - We will be adding additional IP address ranges for Zoom. This is a notice so that network administrators, with Zoom specific firewall or network rules, can update their systems accordingly in preparation. The following IP address ranges have been added:

3.22.11.0/24
3.235.96.0/23

For more details, please see the following articles:

Zoom Platform: https://support.zoom.us/hc/articles/201362683
Cloud Room Connector: https://support.zoom.us/hc/articles/201458316
Mar 25, 12:05 PDT