A subset of users from Australia are unable to access the Zoom dashboard/profile page

Incident Report for Zoom

Resolved

This Incident has been resolved .

Posted Jun 10, 2021 - 23:26 PDT

Monitoring

We have resolved the issue with loading the CDN resources from Australia. This did not impact start/join meetings from the Zoom client.

Posted Jun 10, 2021 - 20:56 PDT

Identified

We have identified an issue with loading the CDN resources from Australia. This does not impact start/join meetings from the Zoom client.
we will post updates as we have them.

Posted Jun 10, 2021 - 20:49 PDT

This incident affected: Zoom Website (Zoom Dashboard & Reporting, Web Portal).