Blocking of Non-10DLC Registered SMS/MMS Traffic

Scheduled for Nov 30, 16:00 PST - Dec 6, 18:00 PST

Scheduled

Starting December 1, 2024, any SMS/MMS traffic originating from US/Canada toll or virtual service number, that is not registered with a fully approved 10DLC Campaign will be blocked by telecom carriers. If you experience an issue with sending SMS/MMS after this date, please ensure the telephone number is associated with an Approved 10DLC Campaign.

Posted Nov 15, 2024 - 11:18 PST

This scheduled maintenance affects: Zoom Phone - NORTH AMERICA (SMS/MMS (Inbound/Outbound)) and Zoom Contact Center - NORTH AMERICA (SMS (Inbound/Outbound)).