A subset of users are unable to Login or start meetings.

Incident Report for Zoom

Resolved

We have resolved the login issue. Please report any new issues to support.

Posted Apr 03, 2021 - 00:32 PDT

Monitoring

A fix for the login issues has been implemented. We will continue to monitor.

Posted Apr 03, 2021 - 00:10 PDT

Identified

We have identified the issue that is causing login issues for a subset of users. Our engineering team is currently working to resolve.

Posted Apr 02, 2021 - 23:26 PDT

Investigating

We have received reports that some users are unable to login to their zoom accounts. Engineers are aware and working to resolve this issue.

Posted Apr 02, 2021 - 22:43 PDT

This incident affected: Zoom Meetings (Zoom Meetings, Zoom Webinars) and Zoom Website (Web Portal).