Cloud Recording Delays

Incident Report for Zoom

Resolved

This issue is now resolved.

Posted Mar 12, 2021 - 10:05 PST

Monitoring

We have fixed this issue and are monitoring performance.

Posted Mar 12, 2021 - 09:45 PST

Identified

We have identified the issue and are working to resolve it. Some recordings may take several more hours to render.

Posted Mar 11, 2021 - 09:32 PST

Update

We are continuing to investigate recording delays.

Posted Mar 11, 2021 - 08:24 PST

Investigating

We have received reports of delayed cloud recording processing. We are investigating this matter.

Posted Mar 11, 2021 - 07:30 PST

This incident affected: Zoom Meetings (Recording).