Zoom Phone and Zoom Contact Center Maintenance: 2/15/2025 (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted Feb 15, 2025 - 22:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 15, 2025 - 17:00 PST

Scheduled

We will be performing maintenance for Zoom Phone and Zoom Contact Center. No operational impact is expected.

Zoom will update the IP of the Network Load Balancer and edge infrastructure for Zoom Phone and Zoom Contact Center global clusters in this maintenance. To ensure uninterrupted service, please verify and update your network ACLs as needed. For detailed information, visit: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548#h_01EEBSGCKBYVB20MCVPR78T0NN

Posted Jan 13, 2025 - 16:33 PST

This scheduled maintenance affected: Zoom Contact Center - Global (Zoom Contact Center) and Zoom Phone - Global (Zoom Phone).