Issue with Zoom Phone Service

Incident Report for Zoom

Resolved

We have resolved the issue causing a subset of customers to be unable to make calls externally using Zoom Phone.

Posted Oct 05, 2020 - 09:49 PDT

Monitoring

We have resolved the issue causing a subset of customers to be unable to make calls externally using Zoom Phone. We will continue to monitor and provide updates as we have them.

Posted Oct 05, 2020 - 08:51 PDT

Identified

We have identified the issue causing a subset of customers to be unable to make calls externally using Zoom Phone. We will continue to provide updates as we have them.

Posted Oct 05, 2020 - 08:07 PDT

This incident affected: Zoom Phone - NORTH AMERICA (Zoom Phone).