A subset of users are unable to receive incoming calls from the call queue.

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Jan 27, 2023 - 06:40 PST

Monitoring

We have resolved the issue causing a subset of users being unable to receive incoming calls from the call queue. We will continue to monitor and provide updates as we have them.

Posted Jan 27, 2023 - 06:25 PST

Identified

We have identified the issue causing a subset of users being unable to receive incoming calls from the call queue. We will continue to provide updates as we have them.

Posted Jan 27, 2023 - 06:17 PST

Investigating

We have received reports of a subset of users being unable to receive incoming calls from the call queue. We are currently investigating and will provide updates as we have them.

Posted Jan 27, 2023 - 05:15 PST

This incident affected: Zoom Phone - EMEA (Calling (Inbound/Outbound)).