Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 11, 2022 - 21:00 PDT
Scheduled
We will be performing maintenance on our US (New York) data center on June 12th, 2022.
No new meetings will be started in the New York data center after 12:00PM EDT (9:00AM PDT) on June 11th. However, at 12:00AM EDT June 12th (9:00PM PDT June 11th), any meetings started in the New York data center that have been running for over 12 hours will be ended and can be manually restarted in a different data center.
If you obtain Zoom through one of our carrier partners leveraging Telephony Service Provider (TSP) integration, no new TSP connections will be started in the NY data center after 12:00PM EDT (9:00AM June 11th PDT) on June 11th. However, at 12:00AM EDT on June 12th, any TSP connections started in the NY data center that have been running for over 12 hours will be ended and can be manually restarted in a different data center.
Zoom Phone users registered to the New York data center will be automatically registered in an alternative datacenter starting at 6:00PM EDT on June 11th. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to Zoom’s San Jose data center in addition to the New York data center. During the maintenance window, connectivity to Zoom’s New York data center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s San Jose data center. Traffic will continue to be routed through the Zoom New York data center once the maintenance is completed.
Posted May 25, 2022 - 12:37 PDT
This scheduled maintenance affected: Zoom Meetings (Zoom Meetings, Zoom Conference Room Connector, Zoom Webinars) and Zoom Phone - NORTH AMERICA (Zoom Phone).