Issue with Zoom Phone Inbound and Outbound calls in LATAM

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Oct 17, 2024 - 14:37 PDT

Monitoring

We have resolved the issue with a subset of LATAM customers experiencing one-way audio. We will continue to monitor and provide updates as we have them.

Posted Oct 17, 2024 - 14:25 PDT

Investigating

We are investigating an issue with a subset of LATAM customers experiencing one-way audio. We will provide updates as we have them.

Posted Oct 17, 2024 - 13:55 PDT

This incident affected: Zoom Phone - LATIN AMERICA (Zoom Phone, Calling (Inbound/Outbound)).