A subset of customers are experiencing issue with user presence status.

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Jul 28, 2022 - 07:53 PDT

Monitoring

We have resolved the issue causing a subset of customers are experiencing issues with user presence status. We will continue to monitor and provide updates as we have them.

Posted Jul 28, 2022 - 06:53 PDT

Update

We are continuing to investigate this issue. We will post updates every hour or as we have updates.

Posted Jul 28, 2022 - 06:35 PDT

Identified

We have identified the issue causing a subset of customers are experiencing issues with user presence status. We are currently investigating and will provide updates as we have them.

Posted Jul 28, 2022 - 05:34 PDT

This incident affected: Zoom Chat (User Profiles and Presence).