Zoom Phone Update: 8/18/2024 (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted Aug 18, 2024 - 02:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 17, 2024 - 17:00 PDT

Scheduled

We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes support for softphone IVR navigation for call center agents.

For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 8/18 8:00AM - 10:00AM PDT (8/19 00:00AM - 2:00 AM JST)

There is no operational impact. All services will be available during this scheduled update.

Posted Aug 09, 2024 - 16:19 PDT

This scheduled maintenance affected: Zoom Phone - Global (Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)).