Issue with Zoom Phone

Incident Report for Zoom

Resolved

This incident has been resolved.
Posted Jul 12, 2024 - 12:00 PDT

Update

We have resolved the issue around 18:22 UTC, we will continue to monitor and provide updates as we have them.
Posted Jul 12, 2024 - 11:45 PDT

Monitoring

We have resolved the issue around 18:22 UTC, we will continue to monitor and provide updates as we have them.
Posted Jul 12, 2024 - 11:44 PDT

Identified

We have identified the issue with users being unable to make and receive calls using Zoom Phone. We will provide updates as we have them.
Posted Jul 12, 2024 - 11:31 PDT

Update

We are still investigating the issue with users being unable to make and receive calls using Zoom Phone. We will provide updates as we have them.
Posted Jul 12, 2024 - 11:17 PDT

Investigating

We have detected an issue with users being unable to make and receive calls using Zoom Phone. We are currently investigating and will provide updates as we have them.
Posted Jul 12, 2024 - 10:43 PDT
This incident affected: Zoom Phone - Global (Calling (Inbound/Outbound)).