Updated Japan Toll Numbers
Scheduled Maintenance Report for Zoom
The scheduled maintenance has been completed.
Posted May 15, 2022 - 00:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2022 - 17:01 PDT
Due to a change with our phone carrier, the below Japan phone numbers are being decommissioned.
+81 XXXX 64439
+81 XXXX 04464

For your convenience, we have added two additional Japan Toll numbers:
+81 XXXX 90432
+81 XXXX 90545

You will need to enable the new numbers in the Zoom web portal to be made available for use on your account. Currently scheduled meetings for 5/15/22 and onward should be rescheduled, and the new toll numbers will be reflected in newly scheduled meetings. If meeting invites are not updated to reflect the new toll numbers, participants dialing in from Japan will not be able to join using the decommissioned numbers after 5/15/22. Any newly created meetings scheduled after you’ve enabled the new numbers in your portal will be automatically updated with the new toll number(s) for future invites.

To view your current and new numbers in order to make the above changes, please visit the Zoom web portal: https://zoom.us/account/setting?tab=telephony There you will be able to find all Japan numbers that will remain supported.
Posted Apr 13, 2022 - 11:45 PDT
This scheduled maintenance affected: Zoom Meetings (Meeting Dial-in/Telephony).