Upcoming Maintenance to Zoom Sales and Support Chat (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted Dec 03, 2023 - 10:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 03, 2023 - 08:00 PST

Scheduled

Zoom will be performing maintenance to our Sales and Support Chat system. While there is no operational impact expected, you may experience intermittent issues connecting with Sales and Support representatives through live chat on December 3rd, 2023 from 8:00am to 10:00am PT.

While the changes are ongoing, all other Support channels including Community, phone (based on your plan type), and ticketing will be available as alternative options. Additionally, our Contact Sales form at https://www.zoom.com/en/contact/contact-sales/ will be available for Sales inquiries.

Posted Nov 22, 2023 - 09:14 PST

This scheduled maintenance affected: Zoom Support (Chatbot).