Significant Meeting Platform Outage
Incident Report for Zoom
Today Zoom experienced an outage of our meetings platform. Services have now been restored and we are continuing to monitor our systems. This Zoom service outage was related to an outage of one our underlying vendors. We are examining our failovers and other elements of our underlying architecture to ensure that this does not happen again. We deeply regret this incident and sincerely apologize for any loss of productivity.
Team Zoom
Posted Jan 09, 2019 - 11:30 PST
We have identified and and resolved the issue impacting joining and starting meetings. We will continue to monitor the situation to ensure full functionality.
Posted Jan 09, 2019 - 10:55 PST
We are still currently investigating the reported issues of users not able to join or start meetings and webinars.
Posted Jan 09, 2019 - 10:13 PST
Our team is still investigating this issue and will continue to provide updates as we have them.
Posted Jan 09, 2019 - 09:53 PST
We are continuing to investigate this issue.
Posted Jan 09, 2019 - 09:20 PST
We have received reports of a subset of users being unable to start or join meetings as well as reports of slow connection to Zoom's web services.

We are currently investigating this issue and will provide updates as they become available.
Posted Jan 09, 2019 - 09:19 PST
This incident affected: Zoom Meetings (Zoom Meetings, Meeting Dial-in/Telephony, Zoom Conference Room Connector), Zoom Video Webinars (Zoom Video Webinars), and Zoom Website (Download Center).