The issue impacting the inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers has been resolved. We will continue to monitor and provide updates as we have them.
Posted 6 days ago. Mar 28, 2025 - 15:37 PDT
Update
Our Provider is continuing to work on a fix for this issue. We will share updates as received.
Posted 6 days ago. Mar 28, 2025 - 14:16 PDT
Update
Our Provider is continuing to work on a fix for this issue. We will share updates as received.
Posted 6 days ago. Mar 28, 2025 - 08:01 PDT
Update
Our Provider is continuing to work on a fix for this issue. We will share updates as received.
Posted 7 days ago. Mar 28, 2025 - 01:56 PDT
Update
Our Provider is continuing to work on a fix for this issue. We will share updates as received.
Posted 7 days ago. Mar 27, 2025 - 20:00 PDT
Update
Our Provider is continuing to work on a fix for this issue. We will share updates as received.
Posted 7 days ago. Mar 27, 2025 - 14:00 PDT
Update
Our Provider is continuing to work on a fix for this issue. We will share updates as received.
Posted 7 days ago. Mar 27, 2025 - 08:00 PDT
Update
Our Provider is continuing to work on a fix for this issue. We will share updates as received.
Posted 8 days ago. Mar 27, 2025 - 02:00 PDT
Update
Our Provider is continuing to work on a fix for this issue. We will share updates as received.
Posted 8 days ago. Mar 26, 2025 - 19:51 PDT
Identified
We have identified the issue impacting the inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers. We are continuing to work with the provider and will provide updates as we have them.
Posted 8 days ago. Mar 26, 2025 - 14:33 PDT
Investigating
We are investigating an issue where inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers might experience failure and receive "Sorry, the service is temporarily unavailable. Please try again later." message. We have engaged with the provider and will provide updates as we have them.
Posted 8 days ago. Mar 26, 2025 - 13:37 PDT
This incident affected: Zoom Phone - Global (SMS) and Zoom Contact Center - Global (SMS).