Poly Trio 7.2.2 update for Trio 8500, 8800 and C60 devices provisioned by trio.zoom.us

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted May 21, 2022 - 23:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 21, 2022 - 22:00 PDT

Scheduled

We will be posting the Poly Trio 7.2.2 update for Trio 8500, 8800 and C60 devices being used as Zoom Rooms Controllers and provisioned to use trio.zoom.us. The devices will automatically poll the trio.zoom.us provisioning server once per day at a random time between the hours of 12:00am - 06:00am in their configured timezone. Once they contact the provisioning server, they will refresh their provisioning information and be instructed to download the update, install and reboot. After rebooting, the Trio will be updated to the Poly Trio 7.2.2 software and the Zoom Rooms Android Controller 5.9.3 application. The Zoom Rooms Android Controller will retain its configuration and automatically pair to its configured Zoom Room.

For more information on using a Polycom Trio as a Zoom Rooms Controller, see: https://support.zoom.us/hc/en-us/articles/360000894723-Using-a-Polycom-Trio-as-a-Zoom-Room-Controller

Posted May 06, 2022 - 11:20 PDT

This scheduled maintenance affected: Zoom Room (Zoom Room).