Issue with Zoom Contact Center

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Mar 17, 2024 - 17:57 PDT

Monitoring

We have resolved the issue causing a subset of users to be unable to answer calls for Zoom Contact Center. We will continue to monitor and provide updates as we have them.

Posted Mar 17, 2024 - 17:39 PDT

Identified

We have identified the issue causing a subset of users to be unable to answer calls for Zoom Contact Center. We will continue to provide updates as we have them.

Posted Mar 17, 2024 - 17:27 PDT

Investigating

We are investigating an issue causing a subset of users to be unable to answer calls for Zoom Contact Center. We will provide updates as we have them.

Posted Mar 17, 2024 - 17:08 PDT

This incident affected: Zoom Contact Center - APAC (Zoom Contact Center, Voice (Inbound/Outbound)).