[Scheduled] Updated Costa Rica Toll Number
Scheduled Maintenance Report for Zoom
The scheduled maintenance has been completed.
Posted Oct 30, 2022 - 00:01 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 29, 2022 - 17:00 PDT
Due to a change with our phone carrier, the following Costa Rica Premium Toll number is being decommissioned:

+506 4XXXX843

We encourage our customers to transition to the below Costa Rica Toll number (already existing):

+506 4XXX7699

You will need to enable and select the additional active number(s) in your Admin Portal (https://zoom.us/account/setting?tab=telephon), if you have not already done so. Currently scheduled meetings for 10/29/22 and onward should be rescheduled, and the active toll number(s) will be reflected in newly scheduled meetings. If meeting invites are not updated to reflect the active toll numbers, participants dialing in from Costa Rica will not be able to join using the decommissioned number after 10/29/22. Any newly created meetings scheduled after you’ve enabled the active numbers in your portal will be automatically updated with the new toll number(s) for future invites.

To view your current and new numbers in order to make the above changes, please visit your Admin Portal (https://zoom.us/account/setting?tab=telephony). There you will be able to find all Costa Rica numbers that will remain supported.
Posted Sep 02, 2022 - 08:55 PDT
This scheduled maintenance affected: Zoom Meetings (Meeting Dial-in/Telephony).