Issue with Zoom billing portal (refund)

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Oct 08, 2024 - 23:53 PDT

Monitoring

We have resolved the issue where users experiencing issues with the Zoom billing portal (refund), We will continue to monitor and provide updates as we have them.

Posted Oct 08, 2024 - 23:43 PDT

Identified

We have identified the issue where users experiencing issues with the Zoom billing portal (refund). We are currently investigating and will provide updates as we have them.

Posted Oct 08, 2024 - 21:29 PDT

Investigating

We have received reports for users experiencing issue with Zoom billing portal (refund). We are currently investigating and will provide updates as we have them.

Posted Oct 08, 2024 - 20:30 PDT

This incident affected: Zoom Website (Web Portal).