PSTN connections dropping

Incident Report for Zoom

Resolved

Our team has resolved the issue impacting some Telephony participants.

Posted Jun 03, 2020 - 16:50 PDT

Monitoring

Our team has placed a patch to fix this issue impacting some Telephony participants. We will continue to monitor to ensure there is no further operational impact.

Posted Jun 03, 2020 - 11:01 PDT

Identified

We have identified and are working to resolve this issue with Telephony. In the meantime, please join Zoom Meetings and Zoom Video Webinars via computer audio (VoIP).

Posted Jun 03, 2020 - 10:01 PDT

Investigating

We have received reports of telephony call-in and call-out participants dropping from Zoom Meetings and Webinars. Our team is currently investigating these reports.

Posted Jun 03, 2020 - 09:45 PDT

This incident affected: Zoom Meetings (Meeting Dial-in/Telephony).