A subset of users are unable to access zoom API with JWT tokens

Incident Report for Zoom

Resolved

The incident has been resolved.
Posted Jun 09, 2023 - 12:56 PDT

Monitoring

We have resolved the issue causing users receiving 401 when accessing the Zoom API with a JWT token. We will continue to provide updates as we have them.
Posted Jun 09, 2023 - 12:37 PDT

Identified

We have identified the issue causing users receiving 401 when accessing the Zoom API with a JWT token. We will continue to provide updates as we have them.
Posted Jun 09, 2023 - 12:13 PDT

Update

We continue to investigate reports of users receiving 401 when accessing the Zoom API with a JWT token. We will post updates as we have them.
Posted Jun 09, 2023 - 11:44 PDT

Update

We continue to investigate reports of users receiving 401 when accessing the Zoom API with a JWT token. We will post updates as we have them.
Posted Jun 09, 2023 - 11:14 PDT

Update

We continue to investigate reports of users receiving 401 when accessing the Zoom API with a JWT token. We will post updates as we have them.
Posted Jun 09, 2023 - 10:41 PDT

Investigating

We are currently investigating reports of users receiving 401 when accessing the Zoom API with a JWT token. We will post updates as we have them.
Posted Jun 09, 2023 - 10:13 PDT
This incident affected: Zoom Developer Platform (REST API).