Issues making and receiving calls in Zoom Phone

Incident Report for Zoom

Resolved

The Zoom Phone issues have been resolved.
Posted Mar 16, 2020 - 20:08 PDT

Monitoring

Our team has resolved the issue with making and receiving calls through Zoom Phone. Users may need to logout and back in to the Zoom application. We will continue to monitor.
Posted Mar 16, 2020 - 16:27 PDT

Update

We are continuing to investigate the issue with making and receiving calls through our Zoom Phone service.
Posted Mar 16, 2020 - 11:55 PDT

Investigating

Our team is again investigating the cause of issues with making and receiving calls through our Zoom Phone service.
Posted Mar 16, 2020 - 09:43 PDT

Monitoring

Our team has resolved the issues with making and receiving calls through our Zoom Phone service. We will continue to monitor.
Posted Mar 16, 2020 - 09:31 PDT

Investigating

We have received reports of issues making and receiving calls through our Zoom Phone service. Our engineering team is currently investigating.
Posted Mar 16, 2020 - 09:16 PDT
This incident affected: Zoom Phone - NORTH AMERICA (Zoom Phone).