Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 29, 2024 - 05:00 PDT
Scheduled
Zoom will perform service maintenance at our Asia Pacific (Sydney) data center starting on March 29th at 5:00 AM PST (13:00 GMT).
Zoom Phone users registered to the Asia Pacific (Sydney) data center will be automatically registered in an alternative Asia Pacific (Melbourne) data center. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to Zoom’s Asia Pacific (Melbourne) data center in addition to the Asia Pacific (Sydney) data center. During the maintenance window, connectivity to Zoom’s Asia Pacific (Sydney) data center will be blocked, which will force calls from the Session Border Controller (SBC) to failover to Zoom’s Asia Pacific (Melbourne) data center. Traffic will continue to be routed through the Asia Pacific (Sydney) data center once the maintenance is completed.
Posted Mar 06, 2024 - 13:25 PST
This scheduled maintenance affected: Zoom Phone - AUSTRALIA (Zoom Phone).