Important Notice: Please update all of your Zoom applications to version 5.0 or higher. After May 30, 2020, all Zoom applications on older versions will receive a forced upgrade when trying to join meetings as GCM Encryption will be fully enabled across the Zoom platform. Learn more on how to update your Zoom application or update now.
Our team has resolved the issue impacting some Zoom Meetings and Zoom Video Webinars.
Posted May 17, 2020 - 09:15 PDT
Zoom users impacted by this issue should now be able to host, join, and participate in Zoom Meetings and Zoom Video Webinars if they restart their sessions. We will continue to assess this matter that impacted a subset of our users and monitor to ensure no further operational impact.
Posted May 17, 2020 - 08:39 PDT
Our team is continuing to investigate this issue.
Posted May 17, 2020 - 07:41 PDT
Our team is investigating the root cause of issues joining Zoom Meetings. These issues appear to be limited to a subset of users.
Posted May 17, 2020 - 07:09 PDT
We have received reports that some Zoom users may be experiencing issues hosting and joining meetings. Our team is working to identify the root cause and scope of this issue.
Posted May 17, 2020 - 06:42 PDT
This incident affected: Zoom Meetings and Zoom Video Webinars.