Issues joining meetings and webinars with the Zoom Web Client

Incident Report for Zoom

Resolved

We have resolved the issue causing users to be unable to join Meetings and Webinars through our Web client and WebSDK.
Posted Aug 18, 2020 - 20:10 PDT

Monitoring

We have resolved the issue causing users to be unable to join Meetings and Webinars through our Web client and WebSDK and are continuing to monitor performance.
Posted Aug 18, 2020 - 19:52 PDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 18, 2020 - 18:20 PDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 18, 2020 - 16:51 PDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 18, 2020 - 15:15 PDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 18, 2020 - 13:54 PDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 18, 2020 - 12:18 PDT

Identified

We have identified the issue causing users to be unable to join Meetings and Webinars through our web client and WebSDK. This does not impact joining through the Zoom application. We will provide updates as they become available
Posted Aug 18, 2020 - 12:10 PDT
This incident affected: Zoom Developer Platform (Web SDK).