A subset of users would be experiencing issues with Customer Dashboards & delay in joining meetings

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Oct 01, 2024 - 04:07 PDT

Monitoring

We have fixed the issue where a subset of users would have experienced issues with Customer Dashboards & delay in joining meetings. We will continue to monitor & provide updates.

Posted Oct 01, 2024 - 03:18 PDT

Identified

We have identified the issue where a subset of users would be experiencing issues with Customer Dashboards & delay in joining meetings. We will continue to provide updates as we have them.

Posted Oct 01, 2024 - 02:26 PDT

Investigating

We have detected service degradation where a subset of users would be experiencing issues with Customer Dashboards & delay in joining meetings. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Posted Oct 01, 2024 - 02:11 PDT

This incident affected: Zoom Meetings (Zoom Meetings) and Zoom Website (Zoom Dashboard & Reporting).