Customers may experience Dashboard & API webhook delays

Incident Report for Zoom

Resolved

We have resolved the issue causing slowdowns and increased error rates for a subset of users accessing webhooks and dashboard data.
Posted Nov 19, 2020 - 23:01 PST

Monitoring

We have resolved the issue causing slowdowns and increased error rates for a subset of users accessing webhooks and dashboard data. We will continue to monitor and provide updates as we have them.
Posted Nov 19, 2020 - 22:25 PST

Identified

We have identified the issue causing slowdowns and increased error rates for a subset of users accessing webhooks and dashboard data. We will continue to provide updates as we have them.
Posted Nov 19, 2020 - 21:54 PST

Investigating

We are seeing slowdowns and increased error rates for a subset of users accessing webhooks and dashboard data.
Posted Nov 19, 2020 - 20:44 PST
This incident affected: Zoom Website (Zoom Dashboard & Reporting) and Zoom Developer Platform (Webhooks).