Issues displaying live meeting information in Dashboard and Reports

Incident Report for Zoom

Resolved

This incident has been resolved.
Posted Nov 26, 2020 - 21:27 PST

Monitoring

We have resolved the issue causing users to experience issues displaying live meeting information, accessing Webinar Registrations links, accessing information in dashboard and reports, and delays in cloud recording links. We will continue to monitor and provide updates as we have them.
Posted Nov 26, 2020 - 21:17 PST

Update

We are continuing to work to resolve this issue.
Posted Nov 25, 2020 - 23:30 PST

Update

We are continuing to work to resolve this issue.
Posted Nov 25, 2020 - 21:30 PST

Update

We are continuing to work to resolve this issue.
Posted Nov 25, 2020 - 19:30 PST

Update

We are continuing to work to resolve this issue.
Posted Nov 25, 2020 - 17:30 PST

Update

We are continuing to work to resolve this issue.
Posted Nov 25, 2020 - 15:30 PST

Update

We are continuing to work to resolve this issue.
Posted Nov 25, 2020 - 13:30 PST

Update

We are continuing to work to resolve this issue.
Posted Nov 25, 2020 - 11:30 PST

Update

We are continuing to work to resolve this issue.
Posted Nov 25, 2020 - 10:31 PST

Update

We are continuing to work to resolve this issue.
Posted Nov 25, 2020 - 09:46 PST

Update

A subset of customers may also be experiencing issues accessing Webinar Registrations links and may see a delay in accessing information in dashboards and reports, as well delays in access to cloud recording links.
Posted Nov 25, 2020 - 09:13 PST

Update

We are continuing to work to resolve this issue.
Posted Nov 25, 2020 - 08:45 PST

Identified

We have identified an issue causing users to experience issues displaying live meeting information. We will continue to provide updates as we have them.
Posted Nov 25, 2020 - 08:15 PST
This incident affected: Zoom Website (Zoom Dashboard & Reporting, Web Portal), Zoom Developer Platform (Webhooks), and Zoom Meetings (Recording).