A subset of users located in Europe are experiencing problems starting/joining meetings.

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Apr 20, 2021 - 03:06 PDT

Monitoring

We have resolved the issue. We will continue to monitor and provide updates as we have them.

Posted Apr 20, 2021 - 02:46 PDT

Identified

We have identified the issue causing a subset of users in Europe to experience difficulties joining/stating meeting issues. we will provide updates as we have them.

Posted Apr 20, 2021 - 02:17 PDT

Investigating

A subset of users located in Europe are experiencing problems starting/joining meetings. We are investigating the issue.

Posted Apr 20, 2021 - 01:30 PDT

This incident affected: Zoom Video Webinars (Zoom Video Webinars), Zoom Meetings (Zoom Meetings, Web Client), and Zoom Website (Web Portal).