Issue with accessing zoom.com and zoom.us websites

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted May 13, 2025 - 09:31 PDT

Update

On 5/12/2025, between 12:04 UTC and 12:21 UTC, users may have encountered difficulties accessing zoom.com and zoom.us websites. Our engineering team has successfully resolved the issue. We will continue to monitor the situation closely and provide further updates as they become available.

Posted May 12, 2025 - 21:34 PDT

Monitoring

Users might have experienced an issue with accessing zoom.com and zoom.us websites. Our engineers have successfully mitigated the issue. We will continue to monitor and provide updates as we have them.

Posted May 12, 2025 - 05:40 PDT

This incident affected: Zoom Website (Zoom Dashboard & Reporting, Download Center & Clients, Web Portal, Web Client, Zoom Rooms, Integrations/Calendar/Plug-In/Add-In, Zoom Learning Center).