US East Zoom Phone certificate update: 4/3/2021

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted Apr 03, 2021 - 22:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 03, 2021 - 18:00 PDT

Scheduled

We will be updating the Zoom Phone platform to use a Trusted Public Certificate Authority. This change will take affect for users based in US East region/SIP zone on April 3, 2021.

Zoom Phone admins should ensure that they have updated their public certificates on their devices and carrier if needed. Zoom Phone users must be on Zoom desktop client or Zoom desktop app 5.0.5 or later for full functionality.

For more information and to see when this change will be implemented for other regions, please see: https://support.zoom.us/hc/en-us/articles/360056087612

Posted Mar 04, 2021 - 11:47 PST

This scheduled maintenance affected: Zoom Phone - NORTH AMERICA (Zoom Phone).