A subset of users are unable to share files in meetings and chat

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Jun 25, 2021 - 13:59 PDT

Monitoring

We have resolved the errors sharing/receiving files in meetings, persistent chat, voicemail, recordings, and customized audio prompt for Zoom Phone. We will continue to monitor and provide updates as we have them.

Posted Jun 25, 2021 - 13:49 PDT

Investigating

We are currently investigating errors sharing/receiving files in meetings and persistent chat. Voicemail, recordings, customized audio prompt for Zoom Phone are also impacted. We will post updates as we have them.

Posted Jun 25, 2021 - 12:59 PDT

This incident affected: Zoom Meetings (Zoom Meetings, Zoom Webinars), Zoom Chat (Zoom Chat), and Zoom Phone - NORTH AMERICA (Zoom Phone).