Zoom Contact Center Update: 8/17/2024 (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted Aug 17, 2024 - 02:01 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 16, 2024 - 17:00 PDT

Scheduled

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes the ability to configure voice queue survey trigger settings.

There is no operational impact. All services will be available during this scheduled update.

Posted Aug 15, 2024 - 10:17 PDT

This scheduled maintenance affected: Zoom Contact Center - Global (Web Portal (Admin/Users/Provisioning), Zoom Contact Center).