Amsterdam Zoom Phone Maintenance: 8/12/2022
Scheduled Maintenance Report for Zoom
The scheduled maintenance has been completed.
Posted Aug 12, 2022 - 15:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 12, 2022 - 10:00 PDT
We will be providing an update to Zoom Phone in Amsterdam data center.

Zoom Phone users registered to the Amsterdam data center will be automatically registered in an alternative datacenter when the maintenance window starts. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to Zoom’s Frankfurt data center in addition to the Amsterdam data center. During the maintenance window, connectivity to Zoom’s Amsterdam data center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s Frankfurt data center. Traffic will continue to be routed through the Zoom Amsterdam data center once the maintenance is completed.

For customers that use hardware phones, the following devices support the alternative datacenter process as described above:

Poly: CCX400, CCX500, CCX600, CCX700, Trio8500, Trio8800, TrioC60, VVX101, VVX150, VVX201, VVX250, VVX300, VVX301, VVX310, VVX311, VVX350, VVX400, VVX401, VVX410, VVX411, VVX450, VVX500, VVX501, VVX600, VVX601, SoundPoint335, SoundPoint650, SoundStation6000

Yealink: T21P, T23G, T27G, T29G, T40G, T42G, T46G, T48G, T31G, T31P, T33G, T42S, T46S, T48S, T43U, T46U, T48U, T53, T53W, T54W, T57W, CP960, T56A, T58A, T58W, VP59, W60P, W70B, W80M, W90M, CP920, CP925, CP965

AudioCodes: 445HD, 450HD, C450HD, RX50
Posted Jul 22, 2022 - 18:09 PDT
This scheduled maintenance affected: Zoom Phone - EMEA (Zoom Phone).