A subset of users are unable to view Cloud Recordings

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Jul 17, 2022 - 15:42 PDT

Monitoring

We have resolved the issue causing a subset of users to be unable to view cloud recordings. We will continue to monitor and provide updates as we have them.

Posted Jul 17, 2022 - 15:29 PDT

Identified

We have identified the issue causing a subset of users to be unable to view cloud recordings. We are currently working on implementing a remediation and will provide updates as we have them.

Posted Jul 17, 2022 - 15:04 PDT

Update

We are continuing to investigate this issue, we will post updates as we have them.

Posted Jul 17, 2022 - 14:31 PDT

Investigating

We have received reports of a subset of users being unable to view cloud recordings. We are currently investigating and will provide updates as we have them.

Posted Jul 17, 2022 - 13:52 PDT

This incident affected: Zoom Meetings (Recording).