End-of-life for JSON Web Token (JWT) app type
Scheduled Maintenance Report for Zoom
The scheduled maintenance has been completed.
Posted Sep 08, 2023 - 19:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2023 - 18:00 PDT
As our other communications have indicated, Zoom is in the process of retiring the JSON Web Token (JWT) app type in the Zoom Marketplace. To effectively accommodate our users and partners, we are deploying this change in two phases:
- As of June 1, customers will no longer be able to create new JWT apps.
- As of September 1, authentication for tokens created using the JWT app type will stop functioning.

To prevent disruption due to this change, Zoom recommends migrating to OAuth authentication as soon as possible.

If you are an app developer still using JWT, please review the instructions on how to migrate your app or integration to OAuth: https://developers.zoom.us/docs/internal-apps/jwt-app-migration/

If you are an account owner or admin with a custom app used by your account, please review the instructions on how to check if your account is still making JWT requests: https://support.zoom.us/hc/en-us/articles/360032447812#h_01GZFBMV8GQGGGYHAX1WVC8NQA

Some of Zoom’s Marketplace integrations have already been updated to support OAuth and require admins take a few additional steps to reconnect the integration with OAuth, instead of JWT:
- Azure SCIM: https://support.zoom.us/hc/en-us/articles/15053773250573
- Salesforce for Zoom app: https://support.zoom.us/hc/en-us/articles/12362230591757
- Epic integration: https://support.zoom.us/hc/en-us/articles/115002222603/#h_01GQ5YCN8SPMHNHWC846KE9VJP
- Epic FHIR integration: https://support.zoom.us/hc/en-us/articles/4417529707789/#h_01GQ5VSVFY27VMWF8S2G2K6SYP
- Zoom Room APIs: https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#tag/Zoom-Rooms

Note: If you are currently using a 3rd-party integration that uses JWT and is not listed above, we recommend reaching out to the developer for more information on their migration plan.
Posted Jun 01, 2023 - 10:54 PDT
This scheduled maintenance affected: Zoom Developer Platform (REST API, Marketplace).