A subset of users are unable to register and make zoom phone calls

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Dec 14, 2021 - 14:51 PST

Monitoring

We have resolved the issue causing a subset of users to experience slow Zoom phone registrations and call drops. We will continue to monitor and provide updates as we have them.

Posted Dec 14, 2021 - 14:31 PST

Investigating

We are investigating reports of slow Zoom phone registrations and call drops. We have received reports of users being unable to make and receive calls using Zoom Phone. Our engineers are currently working to resolve this issue. We will provide updates as we have them.

Posted Dec 14, 2021 - 13:41 PST

This incident affected: Zoom Phone - NORTH AMERICA (Zoom Phone).