Zoom Contact Center Update: 5/16/2025 (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted May 17, 2025 - 02:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 16, 2025 - 17:00 PDT

Scheduled

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes voice call and voicemail recording playback logging functionality.

There is no operational impact. All services will be available during this scheduled update.

Posted May 13, 2025 - 15:45 PDT

This scheduled maintenance affected: Zoom CX - Global (Zoom Contact Center).