A subset of European users are unable to sign in to Zoom Native Client
Incident Report for Zoom
Resolved
We have resolved the issue causing a subset of users in Europe to be unable to sign in to the native desktop and mobile Zoom clients.
Posted Jan 19, 2021 - 09:06 PST
Monitoring
We have resolved the issue causing a subset of users in Europe to be unable to sign in to the native desktop and mobile Zoom clients. We will continue to monitor. Please report any new issues to support.
Posted Jan 19, 2021 - 08:52 PST
Identified
We have identified the issue causing a subset of users in Europe to be unable to sign in to native desktop and mobile Zoom client. This does not impact signing in through the web client. We will provide updates as they become available.
Posted Jan 19, 2021 - 08:21 PST
Investigating
We are currently investigating reports that a small subset of users based in Europe are unable to sign into the native desktop and mobile Zoom clients.
Posted Jan 19, 2021 - 08:08 PST
This incident affected: Zoom Chat.