Issue with 2-Factor Authentication SMS not being received.
Incident Report for Zoom
Resolved
This incident has been resolved.
Posted Jul 23, 2024 - 15:27 PDT
Monitoring
The issue with SMS 2FA messages not being received has been resolved. We will continue to monitor and provide updates as we have them
Posted Jul 23, 2024 - 13:48 PDT
Update
We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted Jul 23, 2024 - 09:03 PDT
Update
We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted Jul 23, 2024 - 07:01 PDT
Update
We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted Jul 23, 2024 - 04:16 PDT
Update
We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted Jul 23, 2024 - 03:07 PDT
Update
We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted Jul 23, 2024 - 02:00 PDT
Identified
We have identified the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted Jul 23, 2024 - 01:00 PDT
Investigating
We are currently investigating reports of SMS 2FA messages not being received. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Posted Jul 23, 2024 - 00:10 PDT
This incident affected: Zoom Website (Web Portal).