Zoom Service Status

Issue with 2-Factor Authentication SMS not being received.

Incident Report for Zoom

Resolved

This incident has been resolved.
Posted 11 months ago. Jul 23, 2024 - 15:27 PDT

Monitoring

The issue with SMS 2FA messages not being received has been resolved. We will continue to monitor and provide updates as we have them
Posted 11 months ago. Jul 23, 2024 - 13:48 PDT

Update

We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted 11 months ago. Jul 23, 2024 - 09:03 PDT

Update

We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted 11 months ago. Jul 23, 2024 - 07:01 PDT

Update

We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted 11 months ago. Jul 23, 2024 - 04:16 PDT

Update

We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted 11 months ago. Jul 23, 2024 - 03:07 PDT

Update

We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted 11 months ago. Jul 23, 2024 - 02:00 PDT

Identified

We have identified the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Posted 11 months ago. Jul 23, 2024 - 01:00 PDT

Investigating

We are currently investigating reports of SMS 2FA messages not being received. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Posted 11 months ago. Jul 23, 2024 - 00:10 PDT
This incident affected: Zoom Website (Web Portal).