Zoom Contact Center Update: 9/14/2024 (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted Sep 14, 2024 - 02:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 13, 2024 - 17:00 PDT

Scheduled

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes user settings templates that allow administrators to create and manage predefined user settings profiles.

There is no operational impact. All services will be available during this scheduled update.

Posted Sep 12, 2024 - 10:17 PDT

This scheduled maintenance affected: Zoom CX - Global (Zoom Contact Center).