Mac Zoom Rooms users are unable to join Microsoft Teams meetings

Incident Report for Zoom

Resolved

We have mitigated the issue with Mac Zoom Rooms users being unable to join Microsoft Teams meetings. A new Mac client will be released to address this issue.
Posted Mar 21, 2023 - 19:42 PDT

Update

We continue to work on resolving the issue and will provide updates as we have them.
Posted Mar 21, 2023 - 17:11 PDT

Update

We continue to work on resolving the issue and will provide updates as we have them.
Posted Mar 21, 2023 - 08:58 PDT

Update

We continue to work on resolving the issue and will provide updates as we have them.
Posted Mar 21, 2023 - 00:45 PDT

Identified

We have identified the issue where Mac Zoom Rooms users are unable to join Microsoft Teams meetings. We will continue to provide updates as we have them.
Posted Mar 20, 2023 - 19:52 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 20, 2023 - 18:30 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 20, 2023 - 16:30 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 20, 2023 - 14:30 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 20, 2023 - 12:30 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 20, 2023 - 10:30 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 20, 2023 - 08:30 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 20, 2023 - 06:30 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 20, 2023 - 04:30 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 20, 2023 - 01:35 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 20, 2023 - 00:00 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 19, 2023 - 23:00 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 19, 2023 - 22:00 PDT

Update

We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted Mar 19, 2023 - 21:00 PDT

Investigating

Mac Zoom Rooms users are unable to join Microsoft Teams meetings. Our engineers are currently investigating with Microsoft support.
There is no impact to Android, Windows Zoom Rooms and Zoom meetings.
Posted Mar 19, 2023 - 20:31 PDT
This incident affected: Zoom Rooms (Zoom Rooms).